Communication and Change Management Senior Manager

Who are we?

Job Summary
We are seeking a highly motivated and experienced professional to help lead our data transformation across Equinix (including data democratization, data literacy, data governance, etc.). The ideal candidate will have a strong background in communications, training, change management a deep understanding of how organizations ingest, store, protect and leverage data to support decision making and business goals. This role will be pivotal in elevating data as a critical asset for Equinix through effectively creating enablement plans to accompany data programs, helping stakeholders navigate the change curve, writing effective internal and external communications and tailoring plans to help drive adoption.

Responsibilities

• Create change management and communications plans for internal and external stakeholders ensuring alignment with key stakeholders and program objectives
• Set up, run or attend project and program meetings to understand upcoming changes, assess impact and refine change and communications plan as necessary
• Create a shared company vision for data and analytics through providing updates to leadership and cross-functional stakeholders across all levels (analysts to SVP+)
• Build relationships and work effectively with key, cross-functional stakeholders to ensure alignment, conduct knowledge sharing, review communications and promote collaboration
• Conduct stakeholder analyses to determine where teams are on the change curve, create and execute influencing strategies to move them through adoption and reinforcement to ensure changes last
• Lead change management plan execution including securing necessary resources, overseeing training, writing internal/external communications and providing status updates
• Plan and coordinate change and communication initiatives from start to completion including setting deadlines, responsibilities, summarizing progress and conducting meetings
• Communicate changes to project/program scope, schedule, resource, budget or new risks and issues
• Work closely with senior leadership to create and deliver key internal and external messaging to stakeholders and target audiences to further shape the shared change vision
• Determine global/local relevance, coordinate with regional and local SMEs, gain approvals and tweak content and/or translating as needed
• Deliver high quality and compelling presentations, written materials and content to communicate the message, vision and reason for change to the audience
• Proactively identify and advise on communication and training best practices

Qualifications

Critical

• Experience in leading significant, large-scale process, and/or system change. Proven track record at driving adoption and partnerships with stakeholders to ensure change is successful
• Highly skilled at articulating concepts and complex information in a concise manner through presentations, written communication, and various channels
• Poised executive presence with succinct presentation / facilitation skills, comfortable collaborating with and presenting to executives
• Superior written, verbal, and visual communication skills. Demonstrated writing ability that is engaging, organized and simple to follow
• Excellent influencing and stakeholder management skills
• Strong PowerPoint presentation skills, including ability to illustrate concepts visually
• Excellent critical thinking and problem-solving skills
• Strong project management skills
• Experience working effectively across various functions, levels in the organization, and regions
• Organized and able to prioritize

Preferred

• 7+ years of experience in enablement, change management, training and/or communications preferred
• Experience with data and digital transformation change mgmt. program strongly preferred
• Experience with data and analytics systems and principles preferred
• Experience developing Change content is a must
• Change Management Certification preferred
• Lead to Cash experience is a plus
• Bachelor's degree preferred

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.