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LTSS Service Care Manager

Spectraforce Technologies
United States, Florida, Sarasota
285 N Cattlemen Road (Show on map)
Jul 23, 2025

Position Title: LTSS Service Care Manager

Work Location: Region 8 - City of Sarasota/Venice

Assignment Duration: 3 months with intent to convert

Work Arrangement: Field-based (home/community visits)

Position Summary:




  • Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes.



  • May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.




Key Responsibilities:




  • Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome



  • Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care



  • Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members



  • Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans



  • Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs



  • Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met



  • Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators



  • May perform home and/or other site visits to assess member's needs and collaborate with healthcare providers and partners



  • Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits



  • Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner



  • Performs other duties as assigned



  • Complies with all policies and standards




Qualification & Experience:




  • Requires a Bachelor's degree and 2 - 4 years of related experience



  • Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position



  • Bachelor's degree with 30 semester hours in human services (psychology, social work, nursing, etc.) OR RN license and 4 years of experience (IA specific)



  • For North Carolina: 2 years LTSS/HCBS, social work, geriatrics experience; RN or LCSW required or preferred (Tailored Plan)




Position is offered by a no fee agency.
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