New

Service Manager

United Rentals
parental leave, sick time, employee discount
United States, Louisiana, Leesville
Jul 23, 2025
Great company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Service Manager, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service Technicians. You'll continually improve efficiency and customer satisfaction, by ensuring equipment is properly maintained and repaired. You will work closely with the Branch Manager, and help build a profitable location with your leadership, service and maintenance knowledge, and business management. What you'll do: Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes Staff location adequately based on skills and workload Responsible for R&M, P&L and associated costs/budget Lead, plan, measure and continuous improvement of all service and maintenance performance metrics Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control Evaluate performance and promotability of team members. Identify and provide necessary skills training and regular coaching Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication Other duties assigned as needed Requirements: High School diploma required; trade-school degree a plus; bachelor's degree preferred Valid driver's license with acceptable driving record Extensive Equipment Fleet Maintenance and leadership experience 5 years' service and maintenance experience and a minimum of 3 years supervisory experience Strong motivational and leadership skills Excellent customer service skills Strong knowledge of maintenance accounting and P&L Basic computer skills (Excel) This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures. Job Code = Service Manager-Branch - IN FRENCH En tant que responsable de service chez United Rentals, vous serez le dirigeant d'une grande entreprise d'entretien. Vous aurez l'opportunite d'embaucher et de motiver une equipe incroyable de techniciens de service. Vous ameliorerez continuellement l'efficacite et la satisfaction de la clientele en vous assurant que l'equipement est bien entretenu et repare. Vous travaillerez en etroite collaboration avec le directeur de succursale et aiderez a etablir une succursale rentable grace a votre direction, a vos connaissances en matiere de service et d'entretien et a votre gestion des affaires. Ce parcours vous permettra d'acceder a un poste de gestion chez United Rentals, le plus grand loueur d'equipement du monde. Nous vous fournirons les outils, la technologie et le soutien dont vous avez besoin pour fournir un travail excellent. Vous serez fier ou fiere du travail fourni par vos employes, de votre atelier de service quant a la location du materiel necessaire a la construction de nos milieux de vie. Responsabilites complementaires(liste non exhaustive): Motiver, encadrer et former les techniciens pour depasser les normes de temps et de qualite et se conformer aux processus de reparation et d'entretien standard Repartition des membres du personnel, en fonction des competences et de la charge de travail. Responsable du R&M, des profits et des pertes et des couts/budget associes Direction, planification, mesure et amelioration continuelle de toutes les mesures de rendement de service et d'entretien Supervision des activites du service des pieces, pour assurer un service a la clientele optimal, une productivite superieure des techniciens/ateliers/du cout d'origine de l'equipement et un controle maximal des couts Evaluation du rendement et des possibilites de promotion des membres du service Identification et organisation des formations techniques necessaires t accompagnement constant par des sean Promotion d'une culture de securite et de discipline par le biais de leadership, respect individuel exemplaire des normes de securite, sens de la responsabilite et communication Autres responsabilites en fonction des besoins Exigences du poste: Diplome d'etudes secondaires requis; Diplome d'ecole de commerce est un atout; Baccalaureat preferable Permis de conduire en cours de validite et dossier de conduite acceptable Vaste experience en entretien de flotte d'equipement et en leadership Cinq ans d'experience en service et entretien et un minimum de 3ans d'experience en supervision Solides aptitudes en leadership et capacite poussee a motiver les gens Competences superieures en service a la clientele Connaissances importantes en comptabilite d'entretien et du compte de resultat d'une entreprise de location Competences de base en informatique, en particulier avec Microsoft Excel Ce poste est considere comme un poste critique en matiere de securite aux fins des politiques et procedures de United Rentals. Why join us? We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer: Paid Parental Leave United Compassion Fund Employee Discount Program Career Development & Promotional Opportunities Additional Vacation Buy Up Program (US Only) Early Wage Access through Payactiv (US Hourly Only) Paid Sick Leave An inclusive and welcoming culture Learn more about our full US benefit offerings here. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance. At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewardingcareer. United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.