ELECTRONIC SECURITY SYSTEMS MANAGER - 07152025-69539

Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF CORRECTION, ADMINISTRATION DIVISION, DAVIDSON COUNTY

A Motor Vehicle Records screening will be conducted prior to employment.

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Qualifications

Education and Experience: Graduation from an accredited college or university with a bachelor's degree and five years of experience in one or a combination of the following: software development of industrial automation systems; design or repair of industrial electronics; installation/maintenance of low voltage alarms and camera systems; maintenance of computer and server hardware, desktop and server operating systems, network hardware devices or wireless network devices; or repair of other related system operations problems for computer or security electronic system hardware and operating systems.
At least one year of the required qualifying experience must be at a supervisory level.

Substitution of a Specific Associate's Degree for the Required Bachelor's Degree: Graduation from an accredited college or university with an associate's degree in information technology, electronics, software development or other closely related field may substitute for the required bachelor's degree.

Substitution of Education for Experience: Graduate coursework in information technology, electronics, software development or other closely related field may substitute for up to one year of the required experience (twenty-four graduate semester hours or a master's degree is equivalent to one year of experience).

Substitution of Experience for the Specific Associates Degree: Experience in any of the following areas may substitute for the required associate's degree on a year-for-year basis to a maximum substitution of two years: design or repair of industrial electronics; installation/maintenance of low voltage alarms and camera systems; software development of industrial automation systems; maintenance of computer and server hardware, desktop and server operating systems, network hardware devices or wireless network devices; or repair of other related system operations problems for computer or security electronic system hardware and operating systems.

Necessary Special Qualifications: Applicants for this class must possess a valid motor vehicle operator's license at the time of appointment.

Overview

The Electronic Security Systems Manager performs electronic security systems management work of considerable difficulty; and performs related work as required. An employee in this class manages Electronic Security Systems staff and operations statewide and provides fourth level technical support for fence detection, electronic security and video systems, and computer-related hardware. This class differs from Electronic Security Systems Supervisor in that incumbents of the later do not have statewide supervisory/managerial responsibilities and are supervised by an incumbent of this class.

Responsibilities

1. Develops strategic plans for electronic security system improvements and new system implementation.
2. Manages schedule for completion of projects by establishing realistic timelines, communicating schedule to all involved staff, and monitoring work for adherence to the schedule.
3. Designs and develops programmable logic controllers (PLCs) and associated devices for door control, video control, intercom, panic buttons and other electronic security systems, based on data collected, physical measurements, contractors' schedules (i.e., wiring input/output data), and other relevant information.
4. Develops software applications for the Department of Correction as requested.
5. Develops standards and policies relevant to computer and electronic security systems for Department of Correction staff to follow.
6. Develops operating systems for door control, video monitoring automation, intercom control, and other security related systems.
7. Develops/establishes policies and procedures of network administration in accordance with organizational policy to ensure desired performance, problem reporting, maintenance, security and improvement.
8. Fabricates PLCs and other devices for door control, video control, intercom, panic buttons and other electronic security systems, into a security electronic rack/cabinet.
9. Develops and maintains complex installation instructions for various hardware and software solutions for the Department of Correction.
10. Maintains problem management database by creating, reviewing, and updating agency/customer records (including customer information, tracking number and other sensitive tracking information) and by documenting calls from Integrated Helpdesk and incident information/resolution.
11. Oversees the review/analysis of trouble tickets and other information to identify trends and patterns which indicate problem areas or improvements needed.

Competencies (KSA's)

Competencies

1. Directs Work
2. Builds Effective Teams
3. Tech Savvy
4. Nimble Learning
5. Resourcefulness

Knowledges

1. Information Technology
2. Telecommunications
3. Administration and Management
4. Design
5. Production and Processing

Skills

1. Equipment Maintenance
2. Complex Problem Solving
3. Programming
4. Technology Design
5. Time Management

Abilities

1. Auditory Attention
2. Problem Sensitivity
3. Deductive Reasoning
4. Mathematical Reasoning
5. Inductive Reasoning

Tools & Equipment

1. Computers, Printers, and other Office Equipment
2. Multimeters, Signal Generators, and Network Testers
3. Tensioners
4. Drill Press and Various Power Tools
5. Scissor/Boom Lifts and Ladders