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Documentation Specialist: To act in a consulting role to banking centers regarding the acceptance and application of external documentation presented to the bank for use in opening accounts or to support complex transactions in each of Comerica's markets nationwide. In addition, to assist banking centers and retail departments with questions regarding bank policies and regulatory/compliance requirements that the legal documentation must support. To analyze and solve problems requiring immediate responses to the banking centers to best service their customers. Duties and Responsibilities: Documentation Support/Legal Support
- Validate the acceptability of documentation required to support account openings or unique transactions.
- Consult with Corporate Legal to formulate recommendations on the handling documentation related to high-risk exception transactions.
- Engage Corporate Legal for involvement when necessary and be conversant in both the legal nature of the documentation, but more importantly how it relates to and integrates with bank policy, CIP and/or other regulatory requirements.
Platform Support
- Provide subject matter expertise and recommended solutions to banking center unique support needs not resolved at the first level.
- The knowledge and understanding of how to apply the use of the legal documents as they pertain to retail banking transactions goes well beyond the basic procedure knowledge regarding their usage and requires the ability to make decisions that will mitigate risk and potential losses to the bank through appropriate application.
Department Liaison Support
- Provide assistance and support to multiple areas of the corporation including: Retail Bank, Commercial Bank, Wealth, C3, Legal, Compliance, Risk and Fraud.
Special Project Support
- Provide guidance and input as requested for projects.
- Perform additional job responsibilities as requested (large wire transfers, safe deposit projects, BC opening or closing functions).
Dimension and Scope Data:
- Support approximately 445 Banking Centers nationwide.
- Review of 300 -500 legal documents monthly.
- Answer average of 900 calls per month.
Qualifications:
- Associate Degree from accredited university OR 2 years of relevant experience
- 1 year of Legal/Paralegal documentation experience OR 3 years of RSC platform support OR 5 years of Banking Center platform experience
About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check. Your fingerprints will be used to check the criminal history records of the FBI and may be subscribed in the FBI's Record of Arrest and Prosecution Background ("RAP Back") service, which provides ongoing notification to the Company of any updates to your criminal history.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - disability/veteran.
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Comerica Bank
life insurance, parental leave, paid time off, sick time, 401(k)
Jul 15, 2025