New

Customer Account Specialist

Silgan Containers Manufacturing Corporation
401(k)
United States, Wisconsin, Brookfield
Jul 15, 2025
Join our team as a Customer Account Specialist! What we offer you: Full time, on site position based in Waukesha, WI. Excellent pay that reflects your experience and skills. Comprehensive medical, dental, vision, and wellness benefits. Access to virtual healthcare through our telemedicine program. Optional wellness programs, including pet insurance and chronic condition support. 401k retirement savings plan with a 6 percent dollar for dollar employer match. 15 paid vacation days and 10 holidays annually. Tuition assistance and career development opportunities. We celebrate our successes with catered lunches, monthly birthdays, site fun days, and more. A stable, inclusive, and goal oriented workplace in the manufacturing industry We celebrate our successes with catered lunches, monthly birthdays, site fun days, and more. What you'll do: Carefully listen to and acknowledge customer inquiries and requests, communicate courteously and succinctly, build and maintain strong relationships. Work with Silgan's customers and our internal team to successfully identify current and future needs. Process orders, maintain forecasts, and assist the product flow through the supply chain from our warehouse to our customers. Act as the key point of contact, communicating effectively and proactively with internal and external customers for all matters. Problem solve order fulfillment concerns. Organize, review, and report data. Monitor customer accounts and help our accounts payable and accounts receivable teams ensure payments are timely. What you need to have: Associate degree and 1 year of work experience or High School diploma and 2 years of experience. Experience should be related to customer service or inside sales. Effective communication, time management, and problem-solving skills. Passion for teamwork and achieving common goals. Intermediate to advanced Microsoft Office skills, such as Microsoft Word, Excel, and PowerPoint. Who we are: America's largest metal food packaging producer. A company that strives toward sustainability by reducing our carbon footprint, selecting like-minded suppliers, and providing recyclable products. Apply now and work at our new location, 21027 Crossroads Circle, in Waukesha, WI. LIMITATIONS AND DISCLAIMER The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an "at-will" basis. Silgan is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, or the presence of a disability, which would not prevent the performance of essential job duties with, or without reasonable accommodation of any other protective status. Silgan is a drug-free workplace.