Access Services Manager/Librarian
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![]() United States, Massachusetts, Lowell | |
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General Summary of Position: The University Library at UMass Lowell strives to provide excellent library service in a dynamic, responsive, and inclusive environment. A vital part of the team, the Access Services Manager/Librarian is a leader who will contribute thoughtful and innovative suggestions for appropriate policy decisions; engage in meaningful assessment and planning; develop documentation for policies, procedures, and training; supervise staff; and oversee building operations. The Access Services Manager/Librarian reports directly to the Head of Access Services, collaborates with all library staff, and liaises with other campus colleagues as well as external partners. We seek candidates who have a strong customer service orientation, outstanding communication skills, significant supervisory experience, and good judgment; who like to work both independently and as part of a team; and who are dedicated to professional development for themselves and their staff. We want candidates to know that we are committed to helping our colleagues develop professionally throughout their time at UML; we do not expect all applicants to possess all of the preferred qualifications we list here. We welcome applications from people who embrace lifelong learning and are passionate about providing meaningful and equitable access to information, resources, and services to a diverse and engaged community. The Access Services Manager/Librarian supervises Access Services staff and operations at Lydon Library and is a key member of the University Library's Access Services leadership team. They help shape the vision for the continuous improvement of Access Services and participate in strategic planning, coordinate communications for Access Services, and serve as a point person for Lydon Library building operations and Access Services systems operations. Minimum Qualifications (Required):
Preferred Qualifications:
Special Instructions to Applicants: Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period. This is an SEIU 888 Professional Union position, Grade P18. Please include a resume and cover letter with your application. Names and contact information of three references will be required at the time of application. The University of Massachusetts President's Office welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. |