Creative Director - Southern California

GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally.

From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com.

SUMMARY: The Creative Director will serve as GP on one or more assigned accounts responsible for strategic account planning and growth, service delivery/service excellence, and overall client satisfaction. In addition, the Creative Director will work across segments and practices with other GP Strategies team members to broaden conversations within client accounts and create additional revenue opportunities.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

* Exceptional writing and research skills (a journalistic, curious mindset)

* Automotive retail and training background

* Modern media creation savvy

* Accomplished PowerPoint presentation design visual storytelling and concepting skills

• Willingness to upgrade their own media creation skills (Adobe Express, Premiere Pro)

• Lead client relationship management, building confidence and trust, while ensuring an intensive focus on client initiatives and GP's successful execution of client projects.

* Ensure client satisfaction through proactively driving service excellence and quality within the service line offerings being delivered to the client.

* Responsible for day- to-day service delivery/service excellence/project management across a number of complex projects in simultaneous operation. Serve as day-to-day contact and initial point of escalation for client inquiries pertaining to current projects and workstreams.

* Oversee and manage internal team and projects in planning and execution phases, to ensure quality and timeliness of delivery and that resources are adequate

• Work closely with and provide support to project managers and internal team members to ensure projects will achieve objectives, meet specified timing and budget, and adhere to client and internal requirements.

• Collaborate regularly with project managers to mitigate/eliminate risks to work quality and/or timeliness.

• Interact with client executives and key contacts in target account(s) to build rapport and understand their key business objectives as well as their leadership and talent development needs.

• Meet and exceed the needs of the client while balancing internal organizational standards.

• Partner across internal divisions and practices to achieve the highest level of value per account.

• Other duties as assigned.

Required Qualifications

• Master's degree in Instruction Design or equivalent. Individuals with commensurate work experience will be considered in the absence of a degree.
• 10 years' experience managing client/program financials for large, complex projects and accounts.
• Experience in the automotive industry.
• Exceptional written and verbal communication skills.
• Strong organizational skills.
• Familiarity/experience with Learning & Development projects (instructional design, adult learning, and/or content development in WBT, ILT, VILT formats).
• Ability to manage multiple priorities and projects under aggressive deadlines.
• Ability to respond to constant change and remain flexible.
• Conflict resolution, adaptability/flexibility, and dealing with ambiguity.
• Growth mindset with a positive, enthusiastic, "can do" attitude.

Desired Qualifications

* Agency experience.

• Experience mobile learning

With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter.

GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.

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