New

Market Leader Clearwater Area

BankUnited
United States, Florida, Clearwater
Jul 14, 2025
SUMMARY: Manages assigned branches (1- 3) by performing the following duties personally or through direct reports. Reinforces behaviors through coaching and modeling of expected sales and service behaviors, customer service standards, operational integrity, and actual branch performance. Meets or exceeds individual and branch sales goals. Approximately 70% of time is spent in business acquisition mode. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned. Ensures the branch meets and exceeds established sales and revenue goals and credit quality standards through personal production and activity management, while minimizing expenses. Creates vision of the activities of a Branch, involving full responsibility and accountability for budget, personnel and goal-achievement. Meets and exceeds personal production goals for credit, deposit, and fee income categories and ensures that assigned branches meet or exceed assigned production goals. Develops plans for the expansion and management of business and consumer account relationships within a branch. Delivers business plan growth and income objectives. Manages, coaches and supports branch employees on developing, managing and growing profitable customer relationships to support these efforts. Identifies customers with additional profit potential and develop action plans to expand these relationships. Maintains an understanding of all current financial products, policies, procedures and regulations. Ensures overall compliance and operational risk controls in accordance with bank and/or regulatory standards and policies. Adheres to all current policies, procedures, and audit requirements. Maintains prescribed security controls and compliance with current regulatory legislation in order to protect the branch against criminal and fraudulent operations and unnecessary risk or exposure. Develops programs and reward systems to increase morale, develop employees, etc. in order to assist in reducing turnover. Develops new business and expand existing business through business and consumer customer contact meetings. Develops collaborative partnerships with other business lines within the bank. Represents the Bank in the community in manner which maintains and expands friendly relationships with individuals, business persons, civic organizations, service clubs, etc. Encourages subordinates to participate as well. Reports respective involvement to the Bank's CRA Officer on a periodic basis. Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). Adheres to Bank policies and procedures and completes required training. Identifies and reports suspicious activity. SUPERVISORY RESPONSIBILITIES Supervises function, projects or services and/or one or more employees, as applicable. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance coaching; rewarding and disciplining employees; addressing complaints and resolving problems. EDUCATION Bachelor's Degree preferred And EXPERIENCE 5+ years related management/supervisory and/or sales experience required An approved combination of education and industry related experience equivalent to the aforementioned requirements CERTIFICATES, LICENSES, REGISTRATIONS DL NUMBER - Driver License, Valid and in State required KNOWLEDGE, SKILLS AND ABILITIES Must have exceptional sales, supervisory, and coaching skills. ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES COMMUNICATION/LANGUAGE SKILLS: Ability to speak, read and write in the English language; Spanish (or other languages) helpful. Ability to read and comprehend simple instructions, short correspondence and memos; write simple correspondence; and effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; and compute rate, ratio, and percent; and to draw and interpret bar graphs. An understanding of higher mathematical concepts may be required for specific departments. REASONING AND ANALYSIS ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; and deal with problems involving several concrete variables in standardized situations. INTERPERSONAL SKILLS: Build Relationships: Ability to relate to people in an open, friendly, accepting manner; can show sincere interest in others and their concerns; capable of initiating and developing relationships with others as a key priority. Collaborative Relationships: Ability to develop and maintain effective working relationships with team members, internal partners, and external parties. Knows how to seek and encourage collaboration. Can work effectively with people outside formal authority to accomplish goals seeking win-win alternatives. Shares successes and works with others to reach best practice solutions. Can represent his/her own interests and yet be fair to other groups. Has the ability to recognize when relationships are unproductive and take action to improve them. Influence: Can assert own ideas and persuade others; gain support and commitment from others; and mobilize people to take action. Professionalism: Adhere to BankUnited standards for conduct, grooming, and attire. Provide a positive and professional image both within the company and externally. Create a positive first impression. OTHER SKILLS AND ABILITIES: Ability to work under pressure and ability to make decisions according to established guidelines; work unsupervised and to accomplish tasks accurately and on a timely basis; prioritize work; strong organization skills. Travel may be required; computer literacy in word processing is required. Must be able to use Microsoft Word, Excel, and Outlook. SALES ABILITY/PERSUASIVENESS: Ability to identify the needs of customers through effective questions and listening techniques. Can apply technical/professional knowledge, interpersonal skills, and sales methods to obtain customers' commitment to ideas, services, or products. Handles objections effectively. CUSTOMER SERVICE: Handles customers and employees and their queries in a positive, friendly, helpful and knowledgeable manner, remembering that the customers' satisfaction is a primary focus. Represents the Bank professionally at every contact with customers, staff and vendors. ATTENDANCE: Must be able to report to work regularly per the assigned schedule; and have the flexibility to work additional hours outside the assigned schedule when necessary; work steadily through the workday; and maintain an attendance record in compliance with Bank policies and procedures. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands & arms; & talk or hear. The employee is occasionally required to stand; walk; climb or balance; & stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds & occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is a typical climate controlled office environment and the noise is usually moderate. SAFETY: Uses common sense to perform job functions in a safe manner. EMPLOYEE RECEIPT OF JOB DESCRIPTION ACKNOWLEDGMENT FORM These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. I understand I may be required to follow other job-related instructions and to perform any other job-related duties requested by management. Requirements are representative of minimum levels of knowledge, skills and abilities. To perform this job in a satisfactory manner, I must need to possess the abilities or aptitudes to perform each duty proficiently. I understand this job description is not a legal document and does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship. I understand that I should consult my supervisor regarding any questions I may have regarding the job description. Since the duties, responsibilities, qualifications and competencies described here are necessarily subject to change, I acknowledge that revisions to the job description may occur. All such changes will be communicated and I understand that revised information may supersede, modify, or eliminate existing statements in the job description document. I have received the job description, and I understand that it is my responsibility to read, understand, and be able to perform the work described herein and revisions made to it.