General Mail Clerk II Langley Air Force Base Hampton VA

Job description

Position Purpose:
Under the supervision of the Contract Manager, this position performs clearly detailed, specific procedures in completing several repetitive tasks in a prescribed or slightly-varied sequence. The General Clerk II position distinguishes itself in that it requires the incumbent to have familiarity with the terminology of the office unit. The General Clerk II selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantial guides and manuals. The clerical steps often vary in type or sequence, depending on the task. The incumbent is supported by the Contract Manager and recognized problems are referred to that position.
Primary Responsibilities
*Sorting, organizing, loading and/or delivering items weighing up to 70 pounds to designated locations
*Customer service duties including working the front counter as a clerk. Greets customers, informs them of proper protocols, and ensures proper routing of items as needed
*Sorts items, ensures proper categorization and labeling. Administers process of remediation of improperly labeled items as necessary.
*Operates a variety of equipment necessary to administer processing
*Operates vehicles necessary for the transport of items to designated delivery points.
*All other duties as assigned by the Contract Manager or designee.
Knowledge, Skills and Abilities
*Ability to foster positive relationships
*Ability to multitask
*Ability to administer regulations and standards
*Skill in using MS Office Suite
*Skill with written communication
*Skill with oral communication
Competencies
*Attendance and Punctuality- Contributes reliably to the workplace by being in attendance regularly and by arriving punctually and leaving at the expected time
*Attention to Detail- Achieves thoroughness and accuracy when accomplishing a task through concern for all the areas involved
*Commitment- Staying on Task- Self-driven to stay on task until the job is completed
*Communication- Communicates effectively in all forms
*Computer Literacy- Uses technology to be a participating, vital member of the team
*Confidentiality- Respects and adheres to the ethical principles regarding data protection and confidentiality of information
*Customer Focus- Knows the internal and external customer business needs and acts accordingly; anticipates customer needs, and gives high-priority to customer satisfaction and customer service
*Dependability- Completes assigned tasks within the agreed-upon timeframe and in the agreed-upon manner
*Following Directions- Exhibits the ability to effectively hear, understand, and follow directions or instructions; the willingness to postpone making personal decisions, or taking action, until all information has been heard
*Positive Attitude- Exhibits an attitude that expresses favor towards people, places, things or events
Education:
High School Diploma or equivalent
Experience:
One-year experience or equivalent.
Must be able to secure a security clearance as designated by the federal government.
Must have a valid driver's license.
Environmental
While performing the duties of this job, the employee regularly works inside and outside. The employee must be able to meet deadlines with severe time constraints. The noise level in the work environment is usually moderate but can be noisy, depending upon the task at hand. While performing the duties of this job, the employee is frequently required to walk, stand, travel (including driving) from one building to another, push heavy equipment, twist at neck and waist, reach, and kneel.
VersAbility Resources is an Equal Employment Opportunity/Affirmative Action employer: EOE/M/F/Disability/Vet