Grade 8
About Republic Bank
Republic Bank's values are built upon making an IMPACT for our clients, our associates and the communities we serve. (IMPACT stands for Innovate for the Future, Make it Easy, Provide Exceptional Service, Acknowledge & Celebrate Success, Commit to Caring and Thrive Together) The associates of Republic Bank are the key to our success as an organization and we value our associates. It's one of the reasons we've been named as one of the Best Places to Work in Kentucky for ten years! For more information about the company, please visit www.republicbank.com.
POSITION PURPOSE AND OBJECTIVES
The Fraud Behavior Analyst is responsible for performing detailed transactional level review and client behavior analyses with a strong focus on fraud detection and mitigation, and the identification and reporting of suspicious activity to prevent fraud loss to the Bank and customer for Treasury Management systems. Additionally, the position is responsible for supporting the Quality Control and ensuring overall Quality Control and compliance for the Treasury Management area.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time
MINIMUM QUALIFICATIONS
* Minimum of 5 years previous banking operations experience preferred.
* Knowledgeable of and ability to discuss Treasury Management products and services required
* Demonstrated proficient computer skills; Microsoft Word, Excel and Outlook applications required.
* Proficiency in Q2 Online Banking and Sentinel Fraud Analytics applications preferred.
* Proficiency in Wausau Mobile Deposit applications preferred.
* Knowledge of GFX Wire System, Camtasia Studio, UltraCompare Professional and NACHA Rules and file formatting preferred.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
* Analyze and monitor daily reports generated to detect fraudulent or suspicious online banking activity.
* Investigate all assigned "alerts" as a part of fraud detection, mitigation and behavior analysis that may be considered suspect activity.
* Contact and effectivity communicate with clients as needed to validate information and confirm authorization of transactions or other account activity.
* Monitor and decision checks presented for payment through business mobile remote deposit capture.
* Research, resolve, and respond to business online banking attempted fraud cases or suspicious online banking activity requests and inquiries from clients, banking centers and internal departments.
* Assist with system modifications and participate in system tests of new updated vendor applications.
* Assist Product Management Team with file formatting, testing files, client implementations and trainings.
* Assist Quality Control ensuring all quality control and compliance for the department, which includes maintaining all client and product databases and completing all audits relating to treasury management services.
* Review use/non-use of services by clients, including type of service and volume, and make recommendations for improvements.
* Develop training materials/videos used for internal bank training and client implementations.
* Maintain a working knowledge of compliance requirements affecting your position and area of responsibilities and actively learn new regulations and assist in the implementation, if required.
* Model and foster behaviors that support the Bank's values and corporate culture creating an atmosphere of trust, cooperation, accountability, and dedication to the organization.
* Willingly perform all other duties and projects as assigned.
INTERPERSONAL SKILLS AND COMPETENCIES REQUIRED
* Strong analytical skills and high attention to detail.
* Excellent verbal & written communication skills.
* Must be self-motivated and able to work in a team environment.
* Must be well organized and able to multi-task.
* Requires a high energy level and strong sense of urgency.
* Ability to work with minimal supervision while performing duties and resolve problems independently.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the associate is regularly required to sit, use hands to finger, handle, or feel; and talk or hear. The associate frequently is required to stand or walk. The associate is occasionally required to reach with hands and arms. The associate must occasionally lift and/or move 10 pounds. Specific vision abilities required by this position include close vision, and distance vision. The noise level in the work environment is usually moderate.
OTHER REQUIREMENTS
* Attend seminars/conferences to stay current on trends and maintain a working knowledge of compliance requirements and fraud prevention tools.
* Travel between Republic Banking facilities may be required including occasional out of town travel.
* Flexible work schedule may include some evenings, weekends and/or overtime.
* Stay abreast of new developments, best practices, and statutory and regulatory changes.
**The above is intended to describe the general content of and requirements for the performance of this position. It is not construed as an exhaustive statement of duties, responsibilities, or requirements.