1:1 Direct Care Worker

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities.

Job Summary:

Position provides general support to Day Program Manager. Responsible for monitoring the safety and well-being of program participants while assisting in the development and delivery of the following: health and wellness, social/recreational activities, integrated community activities, volunteer opportunities and independence skills programming. Job may include personal care support, work production support, respite relief, and other duties required to provide a quality rehabilitation program to those receiving services either onsite, at their home, or in the community. Reports directly to the Adult Day Program Manager.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Provide daily health and wellness, social/recreational activities, community/volunteer opportunities, and independence skills programming and supervision of program participants ensuring their health, welfare and needs are met while following program guidelines.
• Assist with rehabilitative program implementation. Ensure familiarity with goals as indicated on participant's Individual Support Plan.
• Adhere to regulatory requirements and ServiceSource policies & procedures to ensure compliant documentation for participants.
• Assist with quarterly progress notes, accurately document activities on participant's daily grids, to include their attendance sheets, incident reports (when applicable), and other data as needed.
• Monitor meals, breaks, work, and recreation areas to ensure the constant safety and whereabouts of program participants. Provide one on one to Medicaid NC Innovation Waiver Individuals having Day Support Individual supports.

Qualifications: Education, Experience and Certification(s)

• High school diploma or General Educational Development (GED), plus 1-year related experience working with people with disabilities required.
• Experience providing direct programming to people with disabilities preferred.
• Valid North Carolina driver license, per state law, and/or access to reliable transportation to perform work-related travel required. Eligible drivers must have a good motor vehicle record (MVR).
• Must pass a check of the NC Healthcare Personnel Registry.

Knowledge, Skills and Abilities

• Ability to communicate effectively in oral and written form.
• Ability to establish and maintain effective working relationships with program participants, families, all levels of staff, and community agencies.
• Ability to read and interpret documents such as safety rules, operating/maintenance instructions, and procedure manuals.
• Ability to operate a computer using Windows. Knowledge of Microsoft Office is preferred, particularly: Access, Word, and Outlook.
• Basic knowledge of principles and techniques of working with people with developmental disabilities is preferred.
• Ability to relate to people at all levels of the organization.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standard exists.

Safety & Health Responsibilities

ServiceSource is committed to providing and maintaining a safe, secure, and healthy work environment for all employees, persons-served, volunteers and visitors. As part of this commitment, ServiceSource has developed safety, security and occupational health policies, practices, guides, and standards. With this understanding, all employees are required to:

• Adhere to all local, state, and federal safety and environmental codes, ordinances, standards, and laws.
• Adhere to all corporate and local safety plans, policies, practices, and standards.
• Be aware of and follow all safety rules of your work site.
• Report any unsafe conditions or accidents to your supervisor.
• Practice standard precautions (formerly universal precautions) always.
• Participate in mandatory or available safety training.

Supervision Received

The incumbent performs a variety of routine work within established policies and procedures and receives detailed instructions on new projects and assignments.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.

What We Offer - for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

• Health coverage for you and your family through Medical, Dental, and Vision plans.

• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.

• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.

• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.

• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.

• A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person's race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information