Application Engineer

We are looking for an energetic, experienced Field Applications Engineer to join our Electronics Commercial team in Asia Pacific.In this role, youwill leverage your engineering expertise to provide application support to enable sales growth at existing and new customers in the fast-paced Mobile and Industrial Enclosure Electronics market in Taiwan, Vietnam, Southeast Asia and India.

You will be expected to work with a cross functional team, engaging customers and their value chain to understand their application needs and translate them into product fitness for use specifications. In addition, you will apply existing product concepts and validated technologies to identify suitable Gore solutions. This Associate will support business related activities by managing expectations, providing critical input to market/account strategies, and operational priorities. Your commitment to customer satisfaction and ability to build strong relationships will play a key role in driving business growth.

This role will be located at our facility in Taiwan.

• Partnerwith Sales Leader, Field Sales (in Taiwan, Singapore and India), and Product Specialists to drive growth of existing products in target end uses. This includes supporting the sales team in strategic selling and market assessment activities as the application expert including identifying unmet needs at customer and translating them into new product ideas and support product developments
• Verifyand validating that existing products meet fitness for use based on customer application requirements including the integration and use of the product
• Responding promptly to urgent customer requests for support, including quality issues in partnership with operations, field sales engineers and product specialists. Drive rapid resolution to these quality issues
• Drivederivative product commercialization within existing product concepts in alignment with the strategic business and sales plans as required
• Coordinatecross functional efforts to effectively satisfy customer specific requirements
• Leveraging customer and market access as a key member of account and product team to help drive revenue growth
• Shareapplications insightsactively, partner with the product and technical team to analyze competitive alternatives and assess Gore's product positioning and value proposition
• Partner with Application Engineers in other regions to support global customers and product development efforts
• Help to align and drive expectations between customers, sales, technical and manufacturing for product performance
• Provide on-site customer support for design and testing

• Bachelor's Degree in Engineering or Science, major in Mechanical Engineering or Material Science,with a minimum of 3 years of experience in a technical customer-facing role
• Demonstratedstrongresponsiveness to customer inquiries
• Strong internal and external influencing skills
• Demonstrated strong interpersonal skills to build relationships with, collaborate, and influence customers as well as internal cross-functional teammates
• 'Hands-on' style and willingness to spend time inside customer facilities where our product is handled, integrated, and evaluated
• Strong organizational skills with a proven record of prioritizing, problem solving, and managing multiple projects and customer support activities
• Strong written and verbal communication skills, in Chinese and English, with external customers, demonstrated understanding of intellectual property and waterline
• Experimental design and analysis skills to support lab-based testing
• Self-directed and self-motivated, ability to work independently at times with minimal supervision and guidance
• Ability to travel up to 50% of the time to other Asian countries

• Experience in the mobile electronics, mems microphone, sensors, and/or industrial outdoor electronics industry
• Experience with discreet part manufacturing processes like die cutting and the use of pressure sensitive adhesives
• Experience with acoustics and thermal managementis a plus