Service Onsite Project Manager

At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.

What is the role about?

This role leads and manages all onsite project activities-from setup through execution-for maintenance, shutdowns, commissioning, calibrations, and start-up services. Serving as the primary onsite liaison, the position ensures safety, quality, and efficiency while collaborating closely with internal teams, subcontractors, and key stakeholders including engineering, procurement, legal, and management. The role brings value to Endress+Hauser by driving successful project delivery, strengthening client relationships, and supporting continuous improvement in onsite execution.

Which tasks will you perform?

• Lead and oversee all onsite set-up efforts and project activities for maintenance, shutdowns, commissioning, plant start-up, calibrations, and solutions projects.
• Establish, organize, and direct onsite teams, including internal staff, subcontractors, and third-party vendors, to ensure clear roles, responsibilities, and productivity targets are established and met for onsite services.
• Serve as the primary onsite point of contact for clients, fostering strong professional relationships and ensuring exceptional customer satisfaction.
• Monitor and manage project costs, schedules, and resource allocation to ensure projects are delivered on time and within budget.
• Implement and enforce onsite safety protocols and compliance with OSHA and company safety standards.
• Resolve onsite issues and conflicts promptly to minimize project disruptions and maintain workflow.
• Collaborate with engineering, procurement, legal, and management teams to coordinate project deliverables and logistics.
• Conduct regular onsite progress meetings with stakeholders to communicate project status, risks, and opportunities for improvement.
• Assist in developing and refining onsite work processes, documentation, and best practices for continuous improvement.
• Support the integration, adoption, and improvements of digital tools and technologies to enhance onsite productivity and reporting.
• Provide training and mentorship to onsite technicians and junior project staff on project management processes and safety practices.
• Prepare and present project performance reports, including productivity metrics, cost analysis, and client feedback.
• Ensure all onsite activities comply with company policies, client policies, industry standards, and regulatory requirements.

What do we expect from you?

You will have (required):

• Bachelor of Science degree in a technical field, or equivalent training and experience.
• Travel required: 65 -70%
• Willingness and ability to travel extensively and work onsite at customer facilities for extended periods

You may have (preferred):

• Experience managing onsite teams with strong knowledge of OSHA and Homeland Security regulations
• Proficient in project management tools for onsite reporting and documentation
• Demonstrates enthusiasm and self-motivation, taking pride in their work and channeling energy into achieving tasks with a strong sense of ownership.
• Collaborates effectively with others, sometimes across departments, to achieve organizational goals and enhance customer experience.
• Builds and maintains strong, trustworthy business relationships, leveraging long-term partnerships to achieve collective success.
• Prioritizes the customer perspective in business decisions by actively seeking to understand customer needs and problems, initiating solutions based on this understanding, and implementing feedback to enhance the overall experience and prevent future issues.
• Strong leadership and relationship-building skills with experience coaching teams, navigating complex situations, and collaborating across all organizational levels
• Skilled in strategic planning, project management, and resource allocation across multiple initiatives with varying scope, timelines, and budgets
• Adept at identifying improvement opportunities, leveraging data analytics and business analysis to drive informed, actionable decisions
• Detail-oriented and adaptable, excelling in fast-paced environments while maintaining precision, prioritization, and continuous improvement

What can you expect from us?

• Family-owned, friendly, and highly committed company
• Tuition reimbursement and a wide range of development opportunities
• Comprehensive benefits package which includes medical, dental and vision
• Competitive compensation and bonus opportunities
• Generous paid time off
• Life insurance and 401(k) savings with company match
• Full-service cafe, fitness center, and health clinic (in Greenwood, IN)

Endress+Hauser is an equal opportunity employer and does not discriminate on the basis of any protected classification including protected veteran and disability status.