Senior Retail Sales Associate

University Stores

• Performs a variety of customer service, retail sales, and merchandising functions for the UMKC Bookstore. Assists in maximizing store profitability, supporting merchandising strategies, monitoring inventory, and ensuring store safety and loss prevention. May also train and help manage sales staff.
• Understands how the UMKC Bookstore team integrates with other campus partners to accomplish shared objectives.
• Researches, tests, and evaluates new inventory and products, as directed.
• Promotes special events at the UMKC Bookstore as assigned.
• Provides solutions to customer problems in situations that are atypical or infrequently occurring.
• Resolves customer complaints and issues to maintain a high standard of service.
• Impacts the quality, timeliness, and effectiveness of the UMKC Bookstore team's operations.
• Clearly explains information to customers and within the team.
• Monitors sales and cash flow, noting discrepancies, trends, or impacts to the team and manager.
  

8am-5pm M-F, Occasional weekends

High school diploma or equivalent and at least 1 year of experience from which comparable knowledge and skills can be acquired is necessary.

Salary Range: $18.00 - $23.00 per hour

Grade: GGS-007

University Title: Senior Retail Sales Associate

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

The UMKC Bookstore is a local bookstore serving the students, faculty and staff of University of Missouri-Kansas City. Our primary goal is to ensure students are able to obtain the course materials they need at reasonable prices. We also provide many other items to support your academic career and school spirit.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.