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IT Operations Professional

Spectraforce Technologies
United States, New York, East Aurora
Jul 10, 2025
Role Name: IT Operations Professional

Location: East Aurora - NY 14059

Work Environment: Hybrid, 3 days onsite with some flexibility

Hours: 8 am - 4:30 pm EST. Some flexibility, but would need to work normal business hours.

Contract length: 12 months assignment with possible extension

Job Summary:


Duties/About the role:

Seeking an IT Operations Professional to join its Global IT Infrastructure Operations team. We are seeking an individual with experience managing IT infrastructure across multiple platforms. While we do not require experience in every area, we strongly prefer candidates with a strong operational L2L3 background in some of the following: Active Directory, Azure, Network File Shares, VMWare, Veeam, Pure Storage, and WindowsLinux OS administration.

Our team is global and our culture is extremely supportive and collaborative. Seriously, the Moog culture is outstanding. You will be working with peers in East Aurora headquarters, Germany, Luxembourg, UK, India, Italy, Netherlands. Our customer base Moog employees needing IT support is in many more countries.

Responsibilities include:

  • ITSM requests ServiceNow is our platform.
  • L1L2 incident triage related to the areas in the job post networking is out of scope for this post Partner with Engineers on L3L4 triage.
  • Major Incidents Documenting Knowledge Base articles Working with stakeholders to change processes to deliver tighter controls, better quality, and efficiency.
  • Submitting ITSM automation requirements.



Preferred Qualifications: Certifications relevant to job responsibilities

5 years experience with IT Operations fields specific to this job posting.

Must have at least 3 years of experience.
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