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Job Summary:
The Program Coordinator, Occupational Medicine supports new and ongoing clients, programs, activities, and initiatives designed to provide departmental growth under the direction of departmental leadership. This role ensures compliance with federal and state program requirements, optimizes manual workflows, and fosters collaboration between internal and external partners to meet contract and performance goals.
Essential Functions & Responsibilities:
- Coordinates the development, implementation, evaluation, and improvement of new and existing strategic initiatives to enhance manual program processes and workflows. Communicates, plans, executes, and monitors the success of strategic initiatives.
- Authors, coordinates, and secures competitive contracts with local, state, and federal agencies. Serves as the primary point of contact for external local, state, and federal agencies (e.g., VDH, state and federal authorities) ensuring concise, timely communication and compliance with all regulations.
- Identifies and recommends opportunities for new client or agency relationships.
- Organizes and manages program performance by monitoring program's budget through expenditure control, ensuring schedule utilization, preparation of mitigation plans, and productivity ensuring operational, financial, and clinical efficiency.
- Oversees the complete manual billing and revenue reconciliation processes for the program, including preparing, submitting, and collections of all invoices.
- Prepares and submits reports and documentation in compliance with all regulatory and contractual requirements.
- Liaises with internal teams (provider enrollment, billing, payroll) and external partners.
- Supports recruitment, staff orientation, and retention efforts within the program.
- Ensures accuracy of program policies, procedures, certifications/expirations, and Associate training per contract regulations and requirements.
- Oversees and performs all program diagnostic testing to include but not limited to audiometry screening, urine drug screens, breath alcohol testing, vision screening, dynamometry testing, vaccinations, EKG's, tuberculosis screening, pulmonary function testing, and OSHA respirator medical evaluation.
- Conducts regular diagnostic testing equipment calibrations.
- Evaluates and reports out on the effectiveness of program growth and successes to key stakeholders. Makes recommendations and implements ongoing improvement.
- Implements and maintains tools and technology to increase program growth and development.
- Coordinates and participates in all off-site program clinics (e.g., DOT's, vaccination/immunization clinics).
- Represents the program at off-sites, community events, and works closely with client administrators.
- Maintains patient scheduling and charts.
- Participates in after-hours call rotations.
- Performs other duties as assigned.
Qualifications:
- High school diploma or equivalent required. Bachelor's degree preferred.
- Breath Alcohol Technician (BAT) and DOT Urine Drug Screening (UDS) certification required.
- Clinical certification (CMA, LPN) preferred.
- Minimum of three years' healthcare experience coordinating projects and/or programs in a professional setting involving multiple stakeholders preferred.
- Strong organizational, interpersonal, communication, presentation, and customer service skills.
- Experience with managing multiple priorities and activities simultaneously in a fast-paced environment.
- Experience with contract management and working with clinical and executive teams.
- Demonstrated proficiency in automated systems for data and fiscal management.
As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
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