New

Call Center Agent

TEKsystems
$21.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, California, San Diego
Jul 09, 2025
Now Hiring: Customer Service Representative - Call Center (Healthcare) Are you passionate about helping others and thrive in a fast-paced environment? We're looking for entry-level customer service professionals to join a dynamic call center team supporting healthcare clients. Location: San Diego, CA Type: Full-Time \| Entry-Level Pay: 21.00 + benefits Schedule: Monday-Friday, standard business hours What You'll Do: * Handle inbound and follow-up calls from customers * Answer questions related to prior authorizations, general inquiries, and confidential healthcare information * Accurately enter and update customer information across multiple systems * Deliver exceptional customer service with attention to detail * Manage 50-100 calls/day, depending on complexity What We're Looking For: * 1+ year of recent high-volume call center experience (within the last 2-3 years) * Strong computer skills and ability to type 30+ WPM * Stable work history (no jumpy resumes) * Excellent communication and problem-solving skills * Experience in healthcare or medical customer service is a plus! Perks & Benefits: * Paid training and ongoing support * Opportunity to grow within a reputable healthcare organization * Friendly, team-oriented environment Assessments Required: * Typing Test (1 min) * Call Center - Telephone Skills Ready to take the next step in your career? Apply now and join a team that values your skills and supports your growth! Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in San Diego,CA. Application Deadline This position is anticipated to close on Jul 18, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.