Exec Director of Nursing, Health Services-PA-IDD

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we're here to create real change - helping people lead meaningful, fulfilling lives.

Now, we're looking for passionate team members to join us. Here, your work will change lives - including your own. You'll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision Benefit Packages
• Earned Wage Access/On-Demand Pay
• Paid On-the-Job Training
• Tuition Reimbursement
• Career Advancement Opportunities and Growth
• Flexible Schedules
• Retirement Savings Plan

Join us and be a part of something bigger. Apply today.

POSITION SUMMARY: The Executive Director of Healthcare Services drives the operation and results for Health Services in Elwyn's Pennsylvania and New Jersey programs. The leader ensures Elwyn delivers exceptional healthcare to the individuals we serve, in support of them, their families and advocates, and our employees so that they can care for our customers. The Executive Director of Healthcare Services has the following responsibilities: performing oversight of the programmatic policies and practices of Elwyn's Healthcare Services in Pennsylvania; operating the business of Healthcare Services in a sustainable, efficient, and highly excellent manner; providing ethical and effective leadership to the directors, supervisors, and practitioners within Healthcare Services, and to successfully manage the services within the legal and regulatory climate in which Elwyn operates. DUTIES AND RESPONSIBILITIES:

• Lead Elwyn's Pennsylvania healthcare teams in providing integrated, effective, and exceptional individualized nursing and medical care that reflects the rapidly changing health care environment and human services space
• Implement and assist in the development of the organization's mission, strategic plans, patient care programs, budgets, operational plans, and policies in an integrated manner with other members of the organization, including program leaders, medical, nursing, and other clinical staffs across the continuum
• Communicate and execute a strategy supporting a robust staffing plan and standards of nursing care and services that meet the care delivery needs of the organization
• Maintain a professional image and exhibit excellent customer relations to all stakeholders -- individuals, families, visitors, physicians, co-workers -- in accordance with Elwyn's Core Values
• Partner with Information Technology Services to co-lead projects related to improving nursing / medical care through data collection and analysis while advancing the electronic health record for residential clients
• Use data and analytics to make informed decisions on nursing and medical care
• Manage the relationships and work effectively with external partners (e.g., pharmacy providers), independent contractors providing medical care on-site , and the outside medical community (e.g., regional and local healthcare systems) to provide and/or develop nursing and medical services across the care continuum
• Establish formal partnerships with locally-based hospital systems whereby medical director services are provided by those systems for the betterment of care to the individuals supported
• Supervise the activities of Nursing Directors, including hiring, performance evaluation, and on call
• Along with Nursing Directors, determine the types and numbers of staff necessary to provide nursing care for all individuals supported while always maintaining standards of nursing practice
• Along with immediate supervisor, manage the annual nursing budgets for those departments under direct supervision. Monitor for compliance with budget allocations and manage strategies identified as necessary to ensure compliance
• Along with the Nurse Educator, develop and implement the necessary nursing / medical training programs and competency assessments to ensure appropriate staff knowledge, skills, and abilities are in place; monitor for effectiveness. Such programs include, but are not limited to, orientation, continuing education, quality assessment and improvement programs
• With the Nurse Educator:
• Conduct annual needs assessment to identify and prioritize the clinical training and development needs within the Health Services Division
• Ensure that nursing training initiatives consistently meet regulatory requirements, Elwyn Policy and Procedure, and clinical best practice standards
• Develop training materials and programs for the targeted audience and use the "train the trainer" model to ensure the consistent roll out of educational content
• Collaborate with the Learning and Staff Development Department to ensure the inclusion of relevant training materials in New Employee Orientation and continued educational requirements
• Develop and implement a competency-based skills assessment program for Certified Nursing Assistants and arranges individualized follow up as needed. Facilitates annual reassessment
• Maintain oversight and implementation of nursing orientation
• Develop and implement appropriate competency-based assessments for nurses
• Recruit and train members of the nursing staff to serve as clinical preceptors
• Collaborate with various Directors of Nursing to facilitate, schedule, and track the completion of orientation requirements and annual training/education requirements for nurses
• Collaborate with Information Technology to develop training materials and provide training for the electronic medication administration record, electronic medical record, and electronic health record
• Ensure compliance with applicable laws and regulations related to nursing services and healthcare, including but not limited to, nursing licensure, nursing scope of practice, and evidenced based nursing practice
• Define, evaluate, and ever-improve nursing quality of care and standards of service
• Oversee the Nursing Directors and their team members as they provide care to the individuals supported, ensuring that such care meets and exceeds standards
• Develop, approve, and implement all nursing policies and procedures, aiming to provide standardization, uniformity, and organization throughout Elwyn; lead Nursing Policy and Procedure committee for Pennsylvania and New Jersey by prioritizing policy and procedure review
• Review cases and incident reports in collaboration with program, Quality Improvement, and Risk Management, as applicable, while also establishing corrective actions
• Foster, nurture, and monitor a work environment for nursing staff that has positive impact on recruitment and retention of qualified staff
• Maintain effective communication with team members
• Support Infection Preventionist in leading the emergency infection control response for the organization by keeping fully informed with national and regional guidance (as provided by Centers for Diseases Control and Prevention, Center for Medicare Services, and federal and state Departments of Health and Departments of Human Services), ensuring that such guidance is formulated into policy and followed by the organization
• Provide supervision of assigned staff in the areas including, but not limited to, recruitment, selection, leadership, coaching, training, performance management, promotion, discipline and termination
• Work with, understand, and comply with terms and conditions of collective bargaining agreements (CBA) within a unionized environment
• Perform other duties as assigned

Professional Development

• Participate in ongoing educational opportunities designed specifically for the consumer population served
• Attend professional association meetings to obtain updated clinical and regulatory information
• Apply new information to nursing practice and clinical operations at Elwyn

Compliance

• Monitor nursing compliance through operational and clinical audits, as necessary, and support Nursing Directors in evaluating nursing documentation for accuracy, thoroughness, and overall compliance
• Assign specific quality improvement activities/functions to Nursing Directors
• Support Nursing Directors in facilitating and overseeing peer review audits to monitor nursing compliance as needed
• Work with Nursing Directors to develop data management reports as needed and directed
• Ensure Nursing Directors work with Service Line program leaders to maintain survey-ready status for regulators and licensing bodies

IMMEDIATE SUPERVISOR: Vice President, Healthcare Services & Corporate Quality DIRECT REPORTS: Director of Nursing, Pennsylvania Campus; Senior Director of Community Nursing (PA & NJ); Director of Nursing, Natale; Clinical Nurse Educator; Adult Day Nurse Case Manager and Infection Preventionist CONTACTS: Customers and their families and advocates; Elwyn executive management team; management staff; Elwyn employees; physicians and other healthcare providers; industry association members and representatives; community members; community leaders and business executives; community provider representatives; vendors; consultants; legislators; bargaining unit leaders and business agents; attorneys; and contacts/representatives at governmental agencies, payers, and funding agencies; select clinical staff and leadership in Elwyn California EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS:

• Graduate of an accredited school of nursing with a Bachelor of Science in Nursing (BSN); Master of Science in Nursing (MSN) preferred
• Licensure or eligibility within three (3) months of employment for licensure as a Registered Nurse in Pennsylvania and New Jersey
• Ten (10) years of increasing responsibility in clinical care and clinical leadership
• Five (5) years of successful and proven experience in a similarly-sized organization with progressive management experience; demonstrated strong, well-balanced leadership skills
• Experience in working with individuals with intellectual / developmental disabilities preferred
• Experience in working with individuals with behavioral health needs desired
• Experience in working in human services field preferred
• Non-profit human service experience preferred
• Affiliations with service and industry associations
• Experience in multiple health delivery settings with line responsibility for inpatient and ambulatory nursing
• Demonstrated experience in executing on an annual budget and meeting targets
• Demonstrated ability to lead multidisciplinary educational and health care initiatives
• Ability to assess clinical, operational and educational needs of patients and nursing staff
• Ability to recommend and coordinate improvement opportunities across multiple constituencies
• Demonstrated change management experience
• Demonstrated experience in strategic implementation
• Extensive knowledge and application of nursing and patient care regulations; nursing practice, healthcare trends, technological changes, processes, and standards of care
• Ability to navigate within a complex, fast-paced environment with multiple projects and priorities
• Demonstrated ability to engage others and drive organizational and cultural change
• Ability to analyze, assess and articulate effective decisions; demonstrates support for and model teamwork as both leader and member
• Demonstrated track record to build, motivate and lead a team with diverse points of view that feel respected and feel they have contributed fully to results
• Known for setting and achieving goals and holding others accountable for doing the same
• Demonstrated intermediate experience with Microsoft Office applications, including Word, Excel, and Outlook; experience with PowerPoint preferred
• Experience using/knowledge of Electronic Health Record (EHR) / Electronic Medical Record (EMR) preferred
• Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills
• Highly visible leader with an approachable, personable, and optimistic demeanor
• Previous experience working within and managing a unionized workforce preferred
• Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions
• Must have current, valid driver's license in state of residence, three (3) years driving experience, and acceptable driving record

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.