Onboarding Specialist
 Virginia Commonwealth University Health Systems | |
 United States, Virginia, Richmond | |
 Jul 08, 2025 | |
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The HR Onboarding Specialist is responsible for ensuring all pre-employment background checks and employee health assessments are conducted and completed in compliance with both company policies and regulatory standards. This position involves collaborating with various departments to facilitate a seamless onboarding experience, verifying candidates' credentials, and maintaining accurate records. The Onboarding Specialist provides a high level of customer service providing an exceptional and efficient onboarding experience. This role requires documentation of all background and screenings be verified appropriately in the designated repository for HR employment records.
Essential Job Statements Ensure completion of new hire pre-employment to include background checks, education and licensure checks, screenings and other requirements needed (monitor background checks.) Responsible for and ensures all onboarding activities adhere to legal and regulatory environments. Demonstrate excellent phone skills including inquiry calls, explanation of onboarding processes, scheduling appointments. Analyze situations and develop effective solutions independently. Builds and fosters relationships with Talent Acquisition, Hiring Managers, team members and candidates to ensure a positive onboarding experience. Communication and coordination with Employee Health to ensure proper assessments are completed in accordance with company process and procedure. Initiate and monitor standard new hire paperwork (I-9 state specific, compliance, forms etc.) Sets appointment and tracks completion and clearance of Employee Health Assessments. Ensures all other background checks required for regulatory areas are initiated and updated for employment record. Ensure responsibility and visible commitment of diversity equity and inclusion strategy, programs, and initiatives through collaboration and implementation of initiatives across the health system. Provide assistance at HR express as needed for in person onboarding appointments. Performs other duties as assigned and/or participating in special projects to support the mission of VCUHS and the team. Accepting alternate responsibilities as required. Patient Population: N/A Employment Qualifications Required Education:High School Diploma or GED Preferred Education:Bachelor's degree in business/human resources Licensing/ Certification Minimum Qualifications Years and Type of Required Experience: Minimum of one (1) to three (3) years of human resources experience in a role requiring customer interaction and problem resolution Other Knowledge, Skills and Abilities Required:Must possess a team-focused, self-motivated attitude with the ability to work with a modest degree of supervision.Strong Attention to Detail. Effectively prioritize tasks, managing deadlines, and ensuring timely completion of assignments.Excellent listening and communication skills with the ability to provide high quality customer service.Well organized, detail oriented with the ability to work with all levels within the organization.Basic understanding of HR concepts, policies, and procedures.Exercises independent judgement in the interpretation of inquiries and determining the appropriate guidance.Take ownership of work and being answerable for the outcomes. Cultural Responsiveness: Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. Other Knowledge, Skills and Abilities Preferred:Demonstrated ability to maintain confidentiality and professionalism under any situation is critical Working Conditions: Periods of high stress and fluctuating workloads may occur. General office environment. Required to car travel to off-site locations, occasionally in adverse weather conditions. May have periods of constant interruptions. Physical Requirements Physical Demands: Lifting/ Carrying (0-50 lbs.) Work Position: Sitting, Walking, Standing Additional Physical Requirements/ Hazards Additional Physical Requirements: Reach above shoulder Hazards: N/A Mental/Sensory - Emotional Mental/Sensory: Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4. | |