Dir, Business Intelligence & Analytics

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Provide actionable insights, reporting, and predictive analytics to drive data-driven decisions and empower all GTM teams with high-quality, accessible, and trusted data.

Key Responsibilities:

Deliver Dashboards, Performance Metrics, and Business Insights:
Design, build, and maintain executive and operational dashboards using Tableau, Salesforce (SFDC), and other BI tools. Leverage advanced data visualization and storytelling skills to communicate trends, opportunities, and risks to stakeholders at all levels. Use Excel modeling and Python (pandas, numpy) for ad hoc analysis and scenario planning.

Lead Data Governance, Quality, and AI/Automation Initiatives:
Oversee the design and implementation of robust data governance frameworks, ensuring high data quality, security, and compliance across all platforms. Manage and optimize the company's Data Lake and data warehouse environments, supporting both structured and unstructured data. Advance the use of AI, machine learning, and automation for predictive analytics and process optimization.

Capture and Analyze Customer Feedback through VoC Programs:
Implement and manage Voice of Customer (VoC) programs, integrating feedback from Gong.io, SFDC, and other platforms. Analyze customer sentiment and behavior data to identify drivers of retention, churn, and expansion, providing actionable insights to GTM leaders.

Support Executive Decision-Making with Strategic Analytics:
Partner with executive leadership to translate business questions into analytical projects. Deliver clear, actionable recommendations using a mix of advanced analytics, statistical modeling, and scenario analysis. Prepare board-level and executive reporting that distills complex data into concise, business-relevant insights.

Ensure Data Integrity and Accessibility Across GTM Teams:
Collaborate with IT, Revenue Operations, and Product teams to ensure seamless integration and interoperability between SFDC, Data Lake, Tableau, Gong.io, and other core systems. Maintain high standards for data accuracy, consistency, and accessibility, enabling self-service analytics and data exploration for business users.

Drive Advanced Software and Analytics Skills Across the Team:
Build and lead a high-performing BI & Analytics team proficient in SQL, Tableau, Python, Excel, and modern data management tools. Promote continuous learning in advanced analytics, data modeling, and emerging technologies. Ensure the team can support complex data wrangling, ETL, and statistical analysis projects.

Promote a Data-Driven Culture:
Champion the use of data across the organization, fostering data literacy and empowering teams to make informed decisions. Provide training and resources to help GTM teams leverage dashboards, analytics, and reporting tools effectively.

Collaborate on Cross-Functional Initiatives:
Work closely with Product, Marketing, Sales Enablement, Customer Success, and Finance to align analytics projects with business priorities. Support GTM campaigns, pricing strategy, customer segmentation, and forecasting with data-driven insights.

How This Role Drives Impact:
The Director, Business Intelligence & Analytics ensures Qualys's GTM functions operate with clarity, precision, and foresight. By harnessing the power of SFDC, Data Lake, Tableau, Python, Gong.io, Excel, and advanced analytics, this leader delivers the insights and tools needed for Qualys to scale efficiently, outpace competitors, and achieve its $1B+ ASV goals.

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Qualys is an Equal Opportunity Employer, please see our EEO policy.