Job Summary/Overview
Shipping & Receiving Supervisor directs & coordinates through departmental leaders, activities relative to the warehouse and/or shipping operations. This position is responsible for continuous and efficient output in desired quality and quantity. Ensures objectives are met relative to safety, quality, and delivery.
Essential Duties and Responsibilities
- Observe work while being performed and stop operations deemed unsafe.
- Conduct regular Toolbox Safety Meetings with all direct reports to review safety issues and improve safe working conditions.
- Investigate all incidents and accidents involving direct reports or reporting departments and make recommendations for corrective action.
- Initiate and perform evaluations of the manning and physical arrangements of the work station (methodizing) on and existing operations to help assure maximum output.
- Train department personnel to be technically and professionally competent.
- Assist with managing labor problems, complaints, resources, etc. exhibiting a high degree of integrity and discretion in dealing with confidential data or information.
- Participate in fair and consistent problem or complaint resolution and answer suggestions as assigned.
- Ability to read and interpret documents such as safety policies and procedures. Ability to speak effectively with fellow employees, giving instructions or relaying messages.
- Ability to understand and follow written procedures, to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form, i.e. time sheets, production boards.
- Direct and lead the implementation of lean practices in the warehouse including Lean Business Systems, Kata/Kaizen, and Training within Industries.
- Develop corrective actions, as required, to meet customer needs and objectives of the corporation.
- Direct the development of organization and plans that are consistent and adequate for attainment of warehouse personnel objectives.
- Ensure that operations conform to local, state and federal government regulations and manage an ongoing proactive Environmental, Health and Safety program.
- Other duties as assigned by management.
Knowledge, Skills, Competencies, and Abilities
- Assure compliance within the departments(s) concerning departmental policies and practices.
- Maintain the quality of standards and level of standards.
- Where existing standards are no longer suitable to the jobs for which they have been develop, recommend revisions.
- Only limited direct supervision should be required.
- Objectives and assignments are frequently developed through individual initiative in addition to being determined by plant needs of assignment by plant manager.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of organization.
- Maintains a collaborative, team relationship with direct reports, peers and colleagues in order to effectively contribute to the group's achievement of goals and to help foster a positive work environment
- Demonstrates a friendly, responsive, service-minded attitude to all internal and external customers
- Demonstrates a willingness to accept change and new approaches, including additional responsibilities
- Strong attention to detail.
- Sets work plans and considers priorities for completing assignments in order to meet deadlines
Required Qualifications
- Associates degree with equal emphasis on Business, and/or three or more years of experience in supervision in warehouse setting preferred.
- Must possess technical skills such as: blueprint reading, work measurement, and using precision measuring instruments. Good organizational, planning, and communication skills required.
- Experience in Lean manufacturing preferred.
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