New

Sales Specialist - Service Products

METTLER TOLEDO
life insurance, paid time off, tuition reimbursement, 401(k)
United States, Massachusetts, Billerica
900 Middlesex Turnpike (Show on map)
Jul 08, 2025
Our Opening and Your Responsibilities As our Service Telesales Specialist, you will be responsible for selling service contracts via outbound call and email campaigns as well as nurturing incoming leads for contract inquiries that are generated by other teams. You will execute targeted and planned marketing campaigns, prospecting, and nurturing new contract leads by utilizing the telephone, email, internet, and other availability technologies. This role will provide straightforward consultation, support, and solutions to existing customer contracts based on their changing business needs. Additional responsibilities will include: Effectively nurturing leads; building relationships by conducting onboarding, information dialog that helps qualified prospects who are not yet sales ready. Moving each lead to the next step in the sales cycle at the appropriate time and ultimately closing the sale for a new service contract. Accurately and quickly promoting and quoting service solutions to all applicable accounts if not assigned to a field sales representative. Working in coordination with field sales representatives as well as any service support team within the organization to obtain problem resolution and resolve customer issues. Actively learning and maintaining knowledge of existing and new technical product details. What You Need to Succeed Bachelor's degree in business, marketing, finance, engineering or related field preferred. 2-3 years of customer service, sales, and marketing experience preferred. Strong desire to learn technical information. Ability to work fully onsite during initial training period. Ability to occasionally travel to other Mettler Toledo sites for training. Our Offer to You Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire Tuition reimbursement, educational matching gift program, perks and discounts Parental and caregiver leave programs All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits Global market strength and worldwide leadership in precision instrumentation A brand name that is identified worldwide with precision, quality, and innovation Thousands of patents, design and innovation awards across the Mettler Toledo Global recognition for the quality of our products and services About Mettler Toledo The Process Analytics division within METTLER TOLEDO (www.mt.com/pro) produces analytical measurement solutions for industrial manufacturing processes, allowing manufacturing companies to better control their production through at-line, on-line or in-line analytical measurements. We have over 60 years of experience as a leader in the industry of liquid process analytics and ultrapure water analytics. In addition to water analytics, MTPRO also offers a portfolio of sensors for gas process analytics. Product applications include: Measurement of pH and dissolved oxygen in biopharmaceutical and biotech fermentation processes. Measurement of conductivity and pH in a range of chemical applications. Measurement of turbidity, CO2 and O2 in beer production. Our high value products are produced in Billerica, Massachusetts US, Switzerland, and China, and sold by Mettler-Toledo Market Organizations (MOs) worldwide. Equal Opportunity Employment We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. Mettler-Toledo endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at EEO@mt.com