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Manager of Mortgage Loan Quality Control

First National Bank
United States, Pennsylvania, Pittsburgh
Jul 08, 2025
Primary Office Location:626 Washington Place. Pittsburgh, Pennsylvania. 15219. Join our team. Make a difference - for us and for your future.

Position Title: Manager of Mortgage Loan Quality Control

Business Unit: Mortgage Administration

Reports to: Manager of Compliance and Quality Control

Position Overview:

This position is primarily responsible for overseeing all aspects of the Bank's residential mortgage Quality Control function. The incumbent develops procedures for testing, manages Quality Control analysts and vendors, develops recommendations for Quality Control policy, procedure and reporting, makes decisions regarding the issuance of exception findings and ensures all procedures, testing and residential mortgage loan production and servicing functions are in accordance with corporate, investor and regulatory standards.

Primary Responsibilities:

Oversees administration of scheduled monthly and periodic specialized quality control reviews by leading the team of Quality Control Specialists as well as third-party vendors performing those reviews.

Provides guidance and assistance to Quality Control analysts to determine the significance of any of the underwriting, compliance, collateral value or servicing issues and determines whether these items qualify as material defects that could result in a request for repurchase from any investors, agencies or regulatory deficiency.

Directs and monitors the selection of mortgage loans from the production process for quality control review.

Ensures the Quality Control Plan and Policies are up to date and meet all agency requirements by staying current with the various agencies and regulatory changes (CFPB, Fannie Mae, Freddie Mac, FHLB, HUD and VA).

Monitors performance of personnel through results of QC reviews or tests to ensure the requisite skills necessary to adequately perform their duties are maintained. Consults with management in developing training curriculum for personnel, recommending additions to the skills tests and determining where additional required training may be required.

Implements policy and procedure improvements by working closely with senior management, as well as the Origination, Production and Servicing teams.

Participates in risk management meetings and presents topics pertaining to potential issues noted, industry trends, or new investor guidelines.

Reviews and analyzes monthly Pre and Post Purchase, as well as Servicing QC Review reports for high risk trends and credit issues and recommend to senior management policy changes and/or training to offset accordingly.

Manages any 3rd party quality control firm(s) to ensure quality loan reviews and acceptable service level standards and monitors and manages budgeted costs.

Oversees the MERS System Process Internal Controls and Quality Assurance Plan validation and self-audit responsibilities to ensure compliance with MERSCORP Holdings processing standards.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

BA or BS

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

5

Skills Required to Perform the Primary Responsibilities of this Position:

Excellent organizational, analytical and interpersonal skills

Excellent communication skills, both written and verbal

Detail-oriented

Ability to use general office equipment

Ability to use a personal computer and job-related software

MS Word - Basic Level

MS Excel - Basic Level

MS PowerPoint - Basic Level

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

N/A

Physical Requirements or Work Conditions Beyond Traditional Office Work:

N/A

Equal Employment Opportunity (EEO):

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

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