Safety Manager - Ridge View - 10534

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

Our Philosophy of Service: We believe all people have the right to adequate housing and health care. We work to remove the barriers that restrict access to these rights. Society benefits when adequate housing and health care are available to everyone. We create lasting solutions to homelessness by:

* Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible.

* Building strong, caring and trauma-informed communities through the integration of housing, health care and supportive services.

* Advocating for social and racial equity, inclusion and diversity, and challenging the status quo in partnership with our workforce members and those we serve.

* Achieving excellence through continuous quality assurance, innovation and professional development.

* Using resources judiciously and effectively.

The Safety Manager, Field is responsible for ensuring the safety of clients, staff, vendors, volunteers, and other visitors of the Colorado Coalition for the Homeless at assigned locations.

Coalition Benefits

• Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We're proud to offer same-and opposite-sex domestic partner coverage.
• Choice of dental insurance or discount plan.
• Vision insurance.
• Flexible spending accounts for health care / dependent care / parking expenses.
• Free basic life and AD&D insurance coverage.
• Employee Assistance Program, a problem-solving resource available to you and your household members.
• Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting.
• Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year.
The effective date for your benefits will be the first of the month following your date of hire.

Essential Job Functions

• Continually inspects Coalition assigned sites to promote a safe environment.
• Assists other Coalition staff in assessing potentially dangerous situations; intervenes to prevent situations from escalating into violence.
• Escorts employees as needed to ensure staff protection.
• Investigates incidents involving contract security involving use of force
• Trains Contract Security In Trauma Informed approaches to incidents
• Contacts and assists law enforcement agencies and emergency health care personnel as requested or required.
• Completes occurrence reports for every event in which physical activity is taken in response to a consumer or staff situation.
• Provides training to staff on safety issues, along with the proper use of alarm and emergency systems and the location and appropriate use of the "panic" button.
• Ability to gain and/or maintain CPR/First Aid certification within 90 days of hire.
• Accompanies Mobile Security POD's on assignments nightly.
• Schedules mobile security POD nightly based on Safety Zone data.
• Interacts with RPMC leadership regularly addressing the needs of RPMC.
• Develops long term planning for Security coverage at RPMC sites with a focus on seasonal trends.
• Conducts monthly safety evaluations of RPMC properties.
• Participates in organizational Safety Committee and ensures RPMC concerns are prioritized.
• Performs other duties as assigned.

Qualifications Summary

• Ability to remain calm and respond appropriately in crisis situations, using the Trauma Informed Care model of service delivery.
• Sound critical thinking and decision-making skills.
• Consistently superb customer service skills; excellent interpersonal/assertive communications skills demonstrating a high degree of emotional intelligence.
• Knowledge of homeless issues and demonstrated sensitivity to and a desire to work with underserved populations is helpful
• Ability to assess potentially disruptive and/or dangerous situations and take appropriate action that promotes a safe environment.
• Ability to listen effectively, synthesize and analyze information and respond creatively to challenging issues.
• Skill in de-escalation intervention techniques.
• Skill in proactively identifying high-risk areas; able to develop strategies to minimize or eliminate high-risk areas.
• Skill in operating office equipment, including computers (including e-mail), software (e.g., Microsoft Word, Excel) and telephones.
• Ability to maintain client confidentiality.
• Ability to pass criminal background and automobile insurance carrier's motor vehicle record investigations.
Education and Work Experience
• High school diploma or equivalent required.
• Must possess the ability to communicate and interact positively with others who are in a time of need.
• Experience working in a high-volume environment preferred.
• Previous experience working with the homeless population preferred or experience in a related direct human services field working with underserved population is preferred
• Experience as an EMT, Firefighter or First Responder, Police or Psychiatric technician preferred.
• Bilingual (English/Spanish) preferred.

$49,493 - $69,290 a year

The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.