New

Equipment Mgt. Consultant

Thompson Tractor Company, Inc.
United States, Alabama, Birmingham
Jul 07, 2025
Description The Earthmoving - Equipment Management Consultant is responsible for maximizing the sale of parts and service to customers and prospective customers in an assigned territory. Individual sales objectives must be met while working with customers to manage their equipment to maintain the lowest possible cost per hour. The ability to communicate the value of purchasing premium parts and service in a price sensitive market is necessary. The Equipment Management Consultant will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner. Lead all meetings with corporate accounts/large customers Maximize parts and service sales in assigned territory Assist with sale of new equipment Develop and sell Customer Value Agreements and maintenance programs Maintain accurate customer data records Develop and implement strategy to assist customer in forecasting rebuilds, component replacement/rebuild schedules, and yearly budget Monitor and report product performance and competitive activity Provide liaison support between customer, TTCO, and vendors Establish and maintain personal working relationships with customers Follow up on past repairs to ensure customer satisfaction Inform customers on status of repairs Negotiate mutually agreeable settlements on customer complaints Qualifications Education High School or Equivalent (required) Experience Minimum of 5 (five) years' experience in sales, parts, or service operations and a working knowledge of the earthmoving industry. Experience using personal computers and basic typing skills are required. (required) Skills Verbal Communication (required) Customer Service (required) Parts Identification (required) Mechanical (required) Written Communication (required) Problem Solving (required) Relationship Building (required) Selling (required) Microsoft Office (required) Computer (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.