PMO Manager for North America (NAM) at BIOVIA

Role Description & Responsibilities:

BIOVIA, a brand of Dassault Systemes, supports industries and organizations that rely on scientific innovation to differentiate themselves. Our customer base includes the world's largest pharmaceutical, biotechnology, biologics, medical device, and contract manufacturing/research organizations

Our mission is to enable customer success through the power of the 3DEXPERIENCE Platform and its applications. This success begins with seamless collaboration between our sales and services teams, working together to deliver innovative solutions that help customers achieve their strategic objectives.

As the PMO Manager for North America (NAM) at BIOVIA, you will lead by example to drive a high-performing professional services team, ensuring the successful delivery of complex software projects. You will play a key role in executing our operational strategy, supporting sales growth, achieving predictable P&L results, delivering high-value customer outcomes, and leading the continuous improvement of our project delivery practice. This is a leadership role for a proactive, results-driven individual who is passionate about developing people, managing projects, and scaling service excellence.

Lead the PMO with Purpose and Accountability

• Provide hands-on leadership and guidance to the project management team, setting the standard for execution, communication, and customer engagement.
• Define and implement a strategic operational plan to meet and exceed Services business objectives (revenue, margin, quality, customer satisfaction).
• Champion project management excellence across the organization, reinforcing best practices, governance, and a culture of continuous improvement.

Drive Business Value and Execution Excellence

• Oversee the successful execution of Dassault Systemes BIOVIA software projects-ensuring scope, timeline, budget, and quality targets are consistently met.
• Manage project risk, escalation, and mitigation strategies while maintaining high levels of customer satisfaction.
• Collaborate closely with Sales to define winning strategies for key accounts and executive relationships.

Strategic Resource & Partner Management

• Assess current and future staffing needs based on pipeline analysis; define strategies for hiring, upskilling, subcontracting, and partnerships.
• Own the subcontracting strategy-building relationships that expand capacity while maintaining high delivery quality.
• Participate in the order review board for opportunity evaluation and approvals at local or global levels.

Enable Long-Term Value and Innovation

• Advocate for out-of-the-box deployment strategies that protect long-term software value and reinforce Dassault Systemes' industry leadership.
• Support talent development by driving onboarding, certification, mentorship, and leadership development programs.

Qualifications:

• Bachelor's degree in Engineering, Business Administration, or related field
• 8-10 years of experience in the Life Sciences industry within a Services organization
• 2-4 years of experience leading a Project Management Office (PMO)
• Proven experience managing enterprise software projects and customer engagements
• Familiarity with Dassault Systemes' solutions is strongly preferred
• Strong business acumen with the ability to define proposals, statements of work, and contribute to revenue strategy
• Excellent communication skills-both written and verbal-in English
• Willingness and ability to travel up to 30% or as needed

What You Bring

• A leadership mindset rooted in ownership, integrity, and team success
• Strong project governance and delivery discipline
• Customer-first attitude with the ability to influence at all levels
• Adaptability in a fast-paced, evolving environment

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state laws and local ordinances. We are committed to fair employment practices and will evaluate all candidates based on their qualifications, regardless of past arrest or conviction history.

Dassault Systemes offers an excellent salary with potential for bonus, commensurate with experience. Benefits include a choice of plans providing comprehensive coverage for medical, dental, vision care for employee & dependents as well as employee life, short & long term disability, tuition reimbursement, immediate 401K enrollment, 401K match (50 cents on the dollar, up to the first 8% of your eligible compensation that you contribute based on match eligibility criteria), flexible time off policy, and 10 paid holidays.