Medical Assistant - General Medicine

TEP-Health Employees

Temporary Employment

85344BR

Job Summary

The anticipated duration of this assignment is approximately 3 months.

The Medical Assistant is an integral member of the care delivery team, supporting the Department of General Internal Medicine (DGIM) at all UCSF locations. Under supervision, this role provides both direct patient care and administrative support to ensure the effective operation of the clinical environment. The Medical Assistant performs clinical procedures, manages communication systems, and supports patient flow while upholding UCSF's highest standards for patient care, safety, and service excellence.

Key Responsibilities:

Clinical Support

• Measure and document vital signs, height, weight, pain screening, and chief complaints.
• Conduct health maintenance screens and assist in medication reconciliation.
• Assist with medical exams and complex procedures.
• Serve as a chaperone as needed and transport patients as directed.
• Perform EKGs and simple lab testing, including specimen collection and quality assurance.
• Coordinate patient referrals, obtain medication authorizations, and manage APeX inbaskets.
• Ensure proper infection control and complete annual competency training.
• Lock medication cabinets at all times and support the One Touch Team with clinical calls.

• Uphold UCSF's Telephone and House Standards in all communications.
• Maintain professional, courteous interactions with patients and staff.
• Coordinate care using APeX, MyChart, and other systems.
• Communicate patient care issues effectively and provide suggestions for operational improvement.
• Manage incoming calls and patient concerns using Cisco phone systems and APeX protocols.

• Maintain clean, well-stocked exam rooms, nursing stations, and labs.
• Order and restock clinical supplies.
• Ensure adherence to infection control and equipment sterilization policies.
• Participate in quality improvement and customer service initiatives.

• Pend and modify clinical orders, create referrals, update appointment statuses.
• Create and manage SmartPhrase templates and telephone encounters.
• Use APeX tools to support provider workflow and documentation processes.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees for immediate clerical and technical support services to UCSF Departments and various off-campus locations. UCSF departments deploy temporary employees to work on special projects, fill in for regular employees who are on vacation or leave, or to temporarily fill a vacant position during recruitment. Frequently temporary employees become successful candidates for career and limited appointment positions.

Required Qualifications

• Certification from an approved Medical Assistant program or equivalent training/experience.
• Minimum of six months of experience as a Medical Assistant.
• Computer proficiency, including basic keyboarding and use of Microsoft Office.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Willingness and ability to work at all UCSF Medical Center locations.
• Strong communication, interpersonal, and problem-solving skills.
• Current American Heart Association CPR Certification.

Preferred Qualifications

• Familiarity with Epic (APeX) electronic health record system.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Organization

TEP

Job Code and Payroll Title

009251 HOSP BLANK AST 3

Job Category

Administrative Support, Allied Health, Temporary Employment

Bargaining Unit

American Federation of State, County and Municipal Employees - Patient Care Technical Unit (AFSCME-EX)

Employee Class

Temporary Employment

Percentage

100%

Location

San Francisco, CA

Campus

Mount Zion (SF)

Work Style

Fully On-Site

Shift

Days

Shift Length

8 Hours