Benefits & Employment Services Coordinator

Milton Hershey School (MHS) is one of the world's best pre-K through 12th grade private schools, where students from disadvantaged backgrounds are provided with a cost-free home and a top-notch education. Thanks to the generosity of Milton and Catherine Hershey in 1909, the school is fully endowed today, with the resources to ensure students can thrive. The school has prepared over 12,000 graduates to lead fulfilling and productive lives and is expanding to serve more students.

MHS is seeking a Benefits & Employment Services Coordinator to provide high-quality Human Resources services to employees, candidates, new hires, and retirees of MHS and other Hershey affiliated entities. This role oversees onboarding, benefits enrollment, benefits administration, and general HR functions, collaborating across departments to ensure seamless and supportive employee experience.
Key Responsibilities:

• Provide exceptional customer service, information, and support to employees, candidates, and retirees.
• Oversee benefits enrollment and administration, including medical, prescription, health savings accounts, dental, vision, life insurance, long-term disability, and additional employee perks.
• Facilitate the onboarding process for new hires, including exporting records from the applicant tracking system (ATS) to the Human Resources Information System (HRIS).
• Process fitness and wellness reimbursements.
• Monitor and track short-term disability and FMLA absences.
• Coordinate and communicate benefits- and employment-related meetings and documentation.
• Process and maintain HR documentation, including data entry, scanning, filing, and auditing for accuracy and compliance.
• Troubleshoot HR-related issues and provide reports such as weekly benefits carrier error reports.
• Create and distribute employee and retiree newsletters.
• Collaborate with key stakeholders across MHS and other Hershey entities to ensure consistent and effective HR operations.

This position is in Hershey, PA and is an in-person role, working standard business hours Monday - Friday, 8AM - 4:30PM. This position pays between $26.00 - $34.00 an hour with excellent benefits package (medical, vision & dental insurance, 401(a) retirement plan with employer contribution, paid time off, wellness benefits and free lunches).

• High school diploma or GED required.
• Minimum three years in an HR office, preferably with benefits administration experience.
• Proficiency in Microsoft applications and databases; PeopleSoft experience is a plus.
• Demonstrated success, self-managing and multitasking effectively in a fast-paced environment with strong attention to detail and accuracy.
• Strong verbal and written skills, with the ability to convey complex information clearly.
• Ability to collaborate and provide exceptional customer service across various teams.
• Must demonstrate and uphold high ethical standards, serving as a role model and demonstrating a commitment to student engagement.
• Must be willing to actively engage with students beyond the scope of their job responsibilities.