Manager, Enterprise Systems

General Job Description:

The Manager, Enterprise Systems plays a pivotal leadership role within the IT department, reporting to the Director of Systems and Applications. This position is critical for successfully aligning technology initiatives with overarching business goals. The Enterprise Systems Manager will lead and mentor a team of functional analysts and developers, including both employees and consultants, to oversee a wide range of initiatives. A strategic mindset is essential, as this role is responsible for proposing projects and solutions that directly support corporate objectives8. Key responsibilities include evaluating "buy vs. build" decisions and overseeing the maintenance and support of enterprise systems. This high-level leadership position is focused on delivering significant value to ACCO as an employee-owned company.

Supervises:

May include, but not limited to the following:

• Promotes best practices in systems implementation and system management across Technology, Business and Consultant teams.
• Mentors Business Analysts, System Analysts, and Developers in enterprise best practices and documentation
• Works directly with business leaders, managers and users to gain a full understanding of issues as well as possible alternatives.
• Works with Stakeholders to analyze processes and procedures and issues in order to document current practices.
• Formalizes proposed change(s) to address the limitations of current practices. Defines requirements and scope.
• Develops business-facing documentation that helps the business teams understand the overall systems.
• Researches alternatives that are in line with corporate objectives, particularly if the software is to be purchased or developed in-house or with external consultants.
• Leads the promotion and preparation Technology documentation including Charters, Business Requirements, ROI Analysis, Deployment Forms, User Documentation, Change Control documentation and Project Planning.
• Follows established project management methodology to deliver high-quality value to clients.
• Facilitates effective team interaction, collaboration, and communication within the Enterprise systems team and among business and BRM leads.
• Identifies critical issues and keeps current on emerging industry business practices.
• Analyzes metrics and ROI studies to evaluate how effectively systems meet their objectives. Works closely with business leaders to adjust solutions to resolve low performance.
• Works with others within ACCO Technology to identify requirements and use cases, to identify, clarify and define business needs
• Researches and recommends complementary product solutions, and assists in the evaluation of products and solutions.

Position Requirements (Skills, Knowledge, Abilities):

• Ability to quickly adapt to new business teams. This includes leadership in acquisitions.
• Understands and demonstrates appropriate discretion with sensitive information and Personally Identifiable Information (PII).
• BS degree in Information Systems, Business Administration or equivalent combination of education and work experience.
• Minimum 10 years of successful experience in working enterprise environment and leading people.
• Must have Hand on experience with Oracle JD Edwards.
• Experience with IFS, Salesforce, Bid Tracer, AP Automation, Time Keeping tool is strongly desired.
• Able to communicate effectively with all necessary parties throughout the project planning process.
• Ability to manage resources within the project schedules and budgets.
• Able to effectively lead and hold teams accountable. This includes, but is not limited to: acknowledging team member contribution, mentoring team members and resolving conflicts.
• Possesses understanding in the areas of application programming, database, and system design. Stays current with application best practices.
• Able to demonstrate customer service skills. Project Management skills and experience with software tools (e.g., Microsoft Project, Project Libre)
• Risk analysis training
• Vendor and resource account management and negotiation

• Proactivity / Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one's level/position and with minimal supervision.
• Perseverance: Shows the wherewithal to fight for difficult goals despite challenges and to bounce back from adversity. Demonstrates an understanding of when to escalate issues and decisions to higher levels.
• Insight: The ability to gather and make sense of information that suggests new possibilities.
• Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people.
• Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner.
• Big Picture: Understands and contributes to organizations' short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success.
• Motivation / Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals takes responsibility, and shows personal humility.
• Technical Curiosity / Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feed, back; demonstrating openness to learning and change.
• Problem-Solver: Ability to identify, analyze, and solve a problem in support of personal, group, department, or organizational objectives.
• Documentation: Ability to communicate effectively in writing with audience consideration (executive vs manager vs Business Lead vs subordinate vs end-user)

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• The employee may regularly lift and /or move up to 10 pounds, and occasionally lift and/or move up to 30 pounds.
• Specific vision abilities required by this job include Close vision and Distance vision.
• While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
• The employee is regularly required to walk and sit; climb or balance and stoop, kneel, crouch, or crawl (for purposes of filling photocopier/printers).
• The employee is occasionally required to reach above shoulder height to access storage cabinets and mail cubicles.

Competitive Wages:

$106,000 - $143,000 annually. Applicants please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others. The offered wage or salary is only one aspect of an employee's total compensation.

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