Digital Platform Specialist

Company



HSB



Location



Hartford
, United States

Responsible for supporting and advancing the GIES digital platform and suite of services by driving global process alignment, enhancing user experience, and enabling commercialization of digital offerings. Operating across regions (Americas, EMEA, Asia PAC), this role coordinates customer and inspector onboarding, manages platform enhancements, and partners cross-functionally with IT, Marketing, Legal, and Commercial teams to support new product rollouts, training assets, and analytics reporting. While the role has no direct reports, it serves as a key influencer in shaping digital strategy, improving operational efficiency, and delivering scalable value through Digital Services.

Education and Experience:

• Bachelor's degree in Business, IT related field or equivalent experience
• 5+ years' progressive experience in industrial or manufacturing setting.
• Project/Program Management and planning experience.
• Industry experience should include pressure equipment fabrication and/or certification or power plant experience.
• Experience working with different geographies and cultures
• Experience bringing new services to market

Knowledge and Skills:

• Excellent communications skills
• Project Management skills
• Demonstrated interpersonal and team skills including customer interaction by phone, support for project team tasks
• Ability to prioritize tasks and schedule time with minimal supervision and direction
• Customer Focused

At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.