Nurse Clinical Coordinator (FT-Day, 40hrs/week) - Family Medicine - Center City, PA

Thomas Jefferson University & Jefferson Health
paid time off
United States, Pennsylvania, Philadelphia
Jun 24, 2025
Job Details The Nurse Clinical Coordinator, in partnership and collaboration with other healthcare professionals, manages specific clinical and administrative functions related to the operations of the Family and Community Medicine clinical practice at the 833 Chestnut Suite 301 site under the supervision of the Nurse Manager, Medical Director, and Department Administrator. The RN Clinical Coordinator is responsible for organizing daily clinical workflow, working toward best practice principles/guidelines and participation in change management processes particularly those toward CPC+ functions: Access and continuity, Care Management, Comprehensiveness & Coordination, Patient & Caregiver Engagement, and Population Health. As part of the nursing supervisor team, develops, coordinates, and supervises support staff performing clinical activities; serves as liaison between physicians, clinical, clerical and administrative staff and front desk. ESSENTIAL FUNCTIONS: Administrative Supervises and management of the 833 clinical staff (JFMA), including subspecialty services of Sports Medicine, Maternal Child Health, OB/Gynecology, Geriatric Medicine, Palliative Care, and Procedures. Oversees and implements on-going training of staff and leads in-services. Selects, trains/orients, and supervises clinical department personnel. Works to create the ideal patient experience; resolves complaints, implements effective solutions, and recognizes and analyzes implications on new situations Monitors and responds to patient satisfaction issues. Works independently as a supervisor and RN. Evaluates performance and recommends disciplinary actions. Resolves problems in areas and ensures compliance with regulations and standards. Participates in hiring, orientation, assignment, and evaluation of clinical support staff. Operational Attends team huddles/assemblies to provide announcements, clinical operations updates, review staffing, daily assignments, and assigning preceptors. Works directly with medical director and nurse manager to develop and implement team-based policies, procedures and work standards. Leads and implements change initiatives to strengthen team based care and CPC+ standards. Organizes department workloads, establishes work standards, and evaluates workflow problems and resolutions. Helps establish/implement goals, objectives, policies, procedures and systems for the assigned medical assistant needs. Serves as liaison between medical assistants, providers, and front desk staff. Works with medical staff to ensure quality patient care and services are provided. Clinical Assists Team Medical Associates on the teams during daily tasks such as rooming, patient flow, etc. Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communication. Oversees and audits Pre-Visit Planning (PVP). Performs care coordination for patients i.e. abnormal results, triage, double checking shots/vaccines, management of in-baskets. Trains and supervises clinical staff in competencies (vitals, injections, etc.); assists with identifying and implementing tools and processes to create an effective and efficient patient flow. Develops and maintains clinical support staff schedules to ensure adequate coverage for clinical sessions. Oversees clinical care essential to the assessment, promotion, maintenance and restoration of patients' health and wellness. Oversees patient needs and suggests solutions to patient care problems. Regularly staffs nurse visits and ensures patients are scheduled appropriately. OVERALL PURPOSE AND EXPECTATIONS: It is the responsibility of every employee to conduct themselves in accordance with the principles set forth in the University Policies and Procedures manuals. A key vision statement principle is provision of quality patient-focused care. Examples of this are: Dresses according to the job function and dress code consistent with the policy. Works in a positive and cooperative manner with all internal and external contacts, especially patients, patient family members, coworkers and physicians. Offers assistance and/or responds to requests for help in a positive and friendly manner, taking ownership to see need is addressed. Is consistently supportive of the University/JUP, refraining from making negative comments regarding patients, colleagues and/or the University/JUP or staff. Exhibits honesty, confidentiality, and integrity in all activities and communications. Works cooperatively with all colleagues in problem resolution, coverage of other positions as needed or directed, and performs other duties of a similar nature as required or requested by management. Job Description EDUCATIONAL/TRAINING REQUIREMENTS: Bachelor degree in health or business administration. Master's degree preferred. BSN from accredited school of nursing; MSN preferred. CERTIFICATES, LICENSES, AND REGISTRATION: Copy of current license for Commonwealth of PA Completed Competency Checklist Current BLS Certification Child Abuse and FBI clearance. EXPERIENCE REQUIREMENTS: Five years of clinical management experience. The ability to use computer software. Prefer familiarity with electronic medical records. Minimum five years professional nursing experience, including two years supervisory level experience. Work Shift Workday Day (United States of America) Worker Sub Type Regular Primary Location Address 833 Chestnut Street, Philadelphia, Pennsylvania, United States of America Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. Benefits At Jefferson, we offer a comprehensive total rewards package designed to support the health and well-being of our colleagues and their families. It includes a wide range of benefits including competitive pay, health and retirement benefits, life and disability insurance, paid time off, educational benefits, financial and mental health resources and much more. Our diverse benefits offerings ensure you have the coverage and access to services you need to thrive both personally and professionally.