Quality Manager

Position Description and Purpose:

Founded in 1923 and headquartered in Grand Rapids, Michigan, Roskam Foods is a leading contract manufacturer that partners with world-renowned food brands, retailers, and food service providers to produce a myriad of frozen, refrigerated and shelf-stable products. We're a scaled, diversified operation with over 2 million square feet of manufacturing and 50 production lines across 8 facilities in the U.S. and Canada. We believe in the power of purpose-driven leadership to generate value for all. And we're on a mission to optimize the potential of our people and brands. We are passionate about multiplying possibilities for our employees and our partners.

Roskam Foods produces and packages food products with the goal of consistently meeting and exceeding customer expectations for quality, safety, and wholesomeness.

The Quality Manager leads a team of Quality Supervisors and Technicians and is responsible for managing food safety and quality within a business unit. Activities include implementing, leading, and managing food safety and food quality programs, developing and strengthening customer relations, providing a strong floor leadership presence and delivering continuous improvement. The individual will be required to provide direction, lead and manage projects, coordinate actions, and deliver tangible results/improvements.

Key Responsibilities:

• Lead and manage a quality team and ensure resources are actively engaged

• Proactively plan, identify, develop, and implement process and quality system improvements to meet Roskam policy, customer requirements, and/or SQF requirements

• Conduct process and/or product risk assessments

• Develop and implement preventive controls aligned with regulatory requirements

• Develop corrective/preventative action plans, leveraging internal resources to deliver results

• Promote GMP compliance

• Manage internal and external audit schedules

• Deliver and manage training programs

• Professionally represent quality to external customers and governmental agencies.

• Deliver continuous improvement (reduce/prevent internal failures, deliver right first time)

• Manage and mitigate food safety and quality risk

Required and Preferred Qualifications

Required:

• Demonstrated people and team leadership skills (3+ years of supervisory experience)

• Strong working knowledge of quality systems (5+ years of food safety/quality system management)

• Demonstrated experience with GFSI quality system implementation and management

• Experience with FDA and GMPs

• Strong interpersonal skills to include team building and oral communication

• Strong customer-facing and presentation skills

• Strong project management and planning skills

• Demonstrated data analysis and statistical process control skills

• Demonstrated accomplishment in the area of continuous improvement

• Strong documentation skills

Preferred:

• BS degree in Biology, Chemistry, Engineering, Food Science, or a related scientific field

• Demonstrated SQF implementation skills

• Strong regulatory awareness in the food sector

Roskam Foods offers a competitive compensation package that includes medical, dental, and vision benefits, tuition reimbursement, life and disability insurance, and a 401 (k) plan with company match.

AAP/EEO Statement: Roskam Foods is a recognized veteran-friendly and equal opportunity employer.

We are excited to introduce you to all that Roskam has to offer-from the many valuable benefits to programs that support your lifestyle needs and opportunities for professional development. Roskam is an equal opportunity employer.