CASE MANAGER SUPERVISOR

Job Type

Full-time

Case Manager Supervisor

Stroudsburg, PA

Reports to

Program Director

Position Summary

The Case Manager Supervisor will ensure oversight of program staff's case management duties and provide supervision, coaching and development to direct reports. Provides direct case management services as needed. A commitment to the RHD values should be demonstrated as job duties are performed.

Essential Duties and Functions

• Oversee and provides direct supervision to case management staff.
• With the collaboration and support of the Program Director, provide coaching and counseling through formal supervision meetings and corrective actions when necessary to address any performance or policy violation concerns with case management staff.
• Data entry of supportive case notes, housing updates, and other documentation into program client file electronic systems, and paper documentation.
• Facilitate client progress review meetings.
• Demonstrate working knowledge of and ensure all policies, procedures, and regulations of all program funding sources.
• Coordinate challenging resident cases as needed with assigned Case Manager and/or emergency housing staff.
• Coordinate data as needed for OHS/HUD monthly, quarterly, and annual reports.
• Other duties as assigned.

Qualifications

• A master's degree in social work, psychology, rehabilitation, activity therapies, counseling or education and 3 years mental health direct care experience.
• A bachelor's degree in sociology, social work, psychology, gerontology, anthropology, history criminal justice, theology, counseling, education, or be a registered nurse, and 5 years mental health direct care experience, 2 of which shall include supervisory experience.
• A bachelor's degree in nursing and 3 years mental health direct care experience.
• Three-Five Years' experience in Case Management
• One Year Supervisory Experience

Working conditions

Hazard and Atmospheric Conditions

• Exposure to Fumes Exposure to Dust
• Exposure to Extreme Heat Exposure to Extreme Cold
• Wet and/or Humid Exposure to Loud Noise
• Exposure to Confined Places Mists or Gases
• Exposure to Mechanical Hazards Exposure to Chemical Hazards
• Exposure to Electrical Hazards Exposure to Burn Hazard

Lifting Requirements

• Sedentary: exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to left, carry, push, pull or move objects (including self). Most work involves sitting majority of the time.
• Light: exerting up to 20 pounds of force frequently, and/or negligible amount of force
• constantly to move objects. The use of arm and/or leg control requires force greater
• than sedentary, but worker still sits majority of time.
• Medium: exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of
• force frequently, and/or up to 10 pounds constantly to move objects.
• Heavy: exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of
• force frequently, and/or up to 20 pounds of force constantly to move objects.
• Very Heavy: exerting over 100 pounds of force occasionally, and/or move 50 pounds of
• force constantly to move objects.

Physical Requirements

• Stand or Sit (stationary position)
• Walk
• Use hands or fingers to handle or feel (operate, activate, prepare, inspect, position)
• Climb (stairs/ladders)
• Talk/Hear (communicate, converse, convey, express/exchange information)
• See (detect, identify, recognize, inspect, assess)
• Pushing or Pulling
• Repetitive Motion
• Reaching (high or low)
• Kneel, Stoop, Crouch or Crawl (position self, move)

Reporting Relationships

• * Direct Supervisor: Program Director
• * Directly Supervises: Lead Case Manager, Case Managers, Wellness Coach, Admin Staff