Parts Supervisor

Job Title: Parts Supervisor

Location: Portage Indiana

Company: Interstate Power Systems

Interstate Power Systems is seeking a skilled and motivated Parts Supervisor to join our team at our Portage, Indiana location. The Parts Supervisor will oversee the parts department, ensuring efficient inventory management, exceptional customer service, and seamless operations to support our heavy-duty diesel truck, equipment, and generator services. This role requires strong leadership, organizational skills, and a commitment to maintaining high standards in a fast-paced environment.

Key Responsibilities

• Inventory Management: Oversee parts inventory, including ordering, receiving, stocking, and tracking parts for heavy-duty diesel trucks, equipment, and generators.
• Team Supervision: Lead, train, and motivate a team of parts department staff to ensure efficient operations and high-quality customer service.
• Customer Service: Assist customers, both internal and external, with parts inquiries, ensuring prompt and accurate fulfillment of requests.
• Vendor Coordination: Build and maintain relationships with suppliers to ensure timely delivery of parts and negotiate favorable terms.
• Process Optimization: Implement and maintain procedures to streamline parts department operations, including inventory control and order processing.
• Sales Support: Collaborate with sales and service teams to support customer needs and promote parts sales.
• Record Keeping: Maintain accurate records of inventory transactions, sales, and returns using inventory management software.
• Compliance: Ensure all parts department activities comply with company policies, safety regulations, and industry standards.

Qualifications

• Experience: Minimum of 3-5 years of experience in parts management, with a strong preference for candidates with expertise in heavy-duty diesel trucks, equipment, and/or generators.
• Leadership: Proven ability to lead and manage a team, with excellent communication and interpersonal skills.
• Technical Skills: Familiarity with inventory management systems and basic computer proficiency (e.g., Microsoft Office, ERP systems).
• Knowledge: Strong understanding of parts for heavy-duty diesel trucks, equipment, and generators is highly preferred.
• Problem-Solving: Ability to troubleshoot issues, manage priorities, and make sound decisions in a fast-paced environment.
• Education: High school diploma or equivalent required; associate or bachelor's degree in business, automotive technology, or a related field is a plus.
• Physical Requirements: Ability to lift to 50 lbs. and stand or walk for extended periods.

Preferred Skills

• Experience with diesel engine components, including brands like Cummins, Detroit Diesel, or Caterpillar.
• Knowledge of generator systems and related parts.
• Familiarity with industry-specific software for inventory and parts management.

Employee Benefits:

• Competitive Wages - Be paid your worth!
• Uniforms - fully supplied by Interstate including cleaning!
• Tool program - available
• Tuition assistance - for educational and ongoing career growth
• Health, dental and vision coverage - begins on the first day of the following month.
• Paid Time Off - (PTO) starts accruing day one of your full-time employment.
• Holidays - 6 Holidays and 2 Floating Holidays per year
• 401(K) - with company matching.
• Long Term Disability - Supplied
• Short Term Disability - Supplied
• Life Insurance - Supplied
• Healthiest You - Virtual Health Care paid by Interstate.
• PPE Reimbursement- Safety Glasses and Safety Boot Reimbursement
• Pet Insurance - We care about our furry friends!
• Employee Discounts - available on products and services
• Paid Employee Assistance Program - Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face.
• Paid Health and Well-being screening - for employees and their spouse

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Interstate Companies is an Equal Opportunity Employer, and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration.

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