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Senior Program Coordinator (Academic Services and Student Records)

Rutgers University

life insurance

United States, New Jersey, New Brunswick

Jun 19, 2025

Position Details

Position Information

Recruitment/Posting Title	Senior Program Coordinator (Academic Services and Student Records)
Job Category	URA-AFT Administrative
Department	Engn - Academic Affairs
Overview	Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses . For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list. Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities.
Posting Summary	Rutgers, The State University of New Jersey is seeking a Senior Program Coordinator (Academic Services and Student Records) for the School of Engineering. This role oversees the day-to-day operations of the Office of Academic Services ( OAS). This individual, working under the guidance of the Assistant Dean/Director of Advising, will facilitate all academic services operations and administrative tasks for the School of Engineering Office of Academic Services including registration activities, transcript, and student record maintenance, graduation certification, and more. Among the key duties of the position are the following: Consistent implementations of academic policy, clear communication of policy to students, faculty, and all stakeholders. Provides consistent, accurate, and confidential record keeping and maintenance of academic records across multiple systems. Supports the Assistant Dean/Director of Advising in overseeing all administrative functions of OAS including maintaining accurate absence records, scheduling and supervising student workers, and overseeing the work of administrative team.
FLSA	Exempt
Grade	05
Salary Details
Minimum Salary	65741.00
Mid Range Salary	81857.00
Maximum Salary	97972.00
Offer Information	The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits	Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes: Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits Life insurance coverage Employee discounts programs For detailed information on benefits and eligibility, please visit: http://uhr.rutgers.edu/benefits/benefits-overview.
Position Status	Full Time
Working Hours (per week)
Standard Hours	37.50
Daily Work Shift	Day
Work Arrangement	Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.
Union Description	URA-AFT Administrative
Payroll Designation	PeopleSoft
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	ABP

Qualifications

Minimum Education and Experience	Requires a bachelor's degree in a related field, or an equivalent combination of education and/or experience that demonstrates knowledge and understanding of program design and execution, coordination, organization, college academics, student development as well as the operations of an academic advising office. Also requires a minimum of two years relevant experience in a program coordination or administrative function.
Certifications/Licenses
Required Knowledge, Skills, and Abilities	Excellent organizational skills and attention to detail and the ability to effectively coordinate multiple duties and competing priorities. Excellent communication skills and a commitment to student success. Ability to work in a team environment as well as work independently. Must be able to work autonomously and productively with outside entities including SOE departments, other Rutgers units, and SOE students. Experience with standard applications such as Microsoft Office Suite and Adobe and comfortable learning new technologies. Ability to maintain confidentiality. Sensitivity to, and understanding of, the needs of a diverse student body. Experience assessing learning outcomes, student programming, and retention and outreach efforts.
Preferred Qualifications	Experience with Rutgers and student information systems such as RUT-Admin, RU-Transfer, Degree Navigator, and Navigate 360. Experience with DocuSign, Qualtrics, Canvas, and Salesforce. Previous experience supervising student workers and/or managing the workflow of administrative support staff. Knowledge of Rutgers-New Brunswick resources such as the Rutgers Learning Center, Dean of Students, CAPS, Health Services, Career Exploration and Success. Understanding of the undergraduate programs at SOE as well as institutional knowledge of SOE and university policies for Rutgers-New Brunswick. Creative thinker with an interest in improving efficiency.
Equipment Utilized
Physical Demands and Work Environment
Special Conditions

Posting Details

Posting Number	25ST1278
Posting Open Date	06/19/2025
Special Instructions to Applicants
Regional Campus	Rutgers University-New Brunswick
Home Location Campus	Busch (RU-New Brunswick)
City	Piscataway
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement