Care Coordinator - Center for Child Well-Being

Department of Psychiatry

The Center for Child Well-Being within the Department of Psychiatry in School of Medicine seeks 3 Care Coordinators to serve on Pediatric and Perinatal Psychiatry Access Programs. These programs increase capacity for primary care and social service providers in Missouri to respond to mental & behavioral health conditions.

The ideal candidate is interested in an innovative career that will increase the well-being of families and children by expanding access to mental health care and resources across Missouri through hands-on care coordination, professional network building, and effective evidence-based communication.

Responsibilities will include:

• Respond to incoming calls to the Psychiatry Access line during normal business hours; screen and triage requests and complete intake forms.
• Serve as the primary contact point for Psychiatry Access Programs, screening all requests to assess need and scheduling with the appropriate providers.
• Complete regular follow-up outreach to patients and families to connect to referral options. Evaluate potential good fit referral options for each patient in their home areas across Missouri.
• Independently evaluate patient needs to connect them with appropriate available mental health and substance use resources.
• Develop program resources and materials, create individualized behavioral health resource lists for providers with patients, curate database of available statewide resources.
• Performs resource and referral duties in a HIPAA compliant manner, including correspondence with providers and patients regarding clinical and referral updates.
• Maintains HIPAA compliant case file documentation both in electronic and paper format in accordance with programmatic standards.
• Ensures all clinical documentation of follow-up and outcomes is in accordance with organizational standards. Complies with all health and safety regulations and requirements.
• Assist with data collection and reporting.
• Ensure highest level of engagement, service and satisfaction for providers and patients.
• Assists Program Leads & Directors with other tasks as assigned.

Monday - Friday
8:00 a.m. - 5:00 p.m.

Master's degree in psychology, counseling, marriage and family therapy, or social work and relevant licensure (or eligible to be licensed within 12 months) within the State of Missouri.

Education: Preferred educational experience related to behavioral health, social work, psychology, psychiatry, or related fields.
Credentials: Current LCSW, LPC, or LMFT is required.
Years of Experience: 5 years of clinical work experience
Niche Professional Interests: A highly desirable candidate will have a background or knowledge base in the following areas: pediatric and/or perinatal mental health; experience with primary care and behavioral health integration or consultation.
Additional Training: Knowledge of RedCAP or database management is preferred but not required.

Salary Range: $60,000 - $65,000 annually
Grade: GGS - 010
University Title: SENIOR COUNSELOR HEALTH/WELFARE/WELLNESS
Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

In addition to the Online Application, please provide a Cover Letter and Resume.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.