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Senior Compliance Officer - Strategy & Transformation Office (Remote)

First Citizens Bank
United States, North Carolina, Raleigh
4300 Six Forks Road (Show on map)
Jun 17, 2025
Overview

This is a remote role that may be hired in several markets across the United States.

We are looking for an experienced compliance professional to take on a key role in our Compliance Strategy & Transformation Office. This role will be reporting to Head of Regulatory Support in Compliance and is crucial in shaping and implementing best practices to enhance First Citizens Bank's compliance programs by managing day to day regulatory exam management and issue remediations.

Senior Compliance Officer will be responsible for developing and managing various Compliance Program activities, including regulatory issue remediation which involves different projects in Corporate Compliance, from start to finish. This position provides complex support and expertise to regulatory matters through research, data gathering, coordination, and executing internal procedures.

The ideal candidate will demonstrate strong interpersonal skills and a high-level professionalism with the ability to confidently engage in working groups, cross functional meetings, and strategic discussions. This position calls for someone who have hands-on experience in project and program management and is not only knowledgeable but also approachable, collaborative, and capable of tailoring written/verbal communication styles to suit wide range of stakeholders.

Key responsibilities include recommending improvements to current processes, plans, and controls to support the achievement of compliance objectives. Experience with regulatory examination and issue remediation management activities are required, along with a strong working knowledge of banking regulations, especially those applicable to large financial institutions. This position requires frequent interactions with senior leadership across Compliance, other Risk functions and various business units throughout the bank.

Additionally, Senior Compliance Officer may involve overseeing the work of others or serving as a resource for risk management.


Responsibilities

  • Regulatory Issue Remediation - Serves as a point of contact for Compliance to oversee regulatory issue remediation lifecycle to ensure timely, accurate and complete remediation. Establishes working groups/toll gate meetings to provide updates and lead & coordinate meetings with the key stakeholders across three lines of defense in the bank. Ensures the quality control of remediation plans and supporting artifacts prior submissions. Proactively identify ways to improve compliance program and support the leadership on the enhancement needs.
  • Exam Management & Regulatory Relations - Serves as a liaison between the examiners, regulators, auditors, legal and corporate compliance during compliance examinations. Support coordination of regulatory exams/requests related to Compliance with the regulatory affairs groups from start to finish, including preparing and conducting in-depth sessions, creating meeting materials, ensuring the quality control of deliverables, and coordinating and reviewing artifacts to ensure it meets expected quality. Work closely with the owners of regulatory issues to develop plans for remediation and ensure timely and accurate delivery of products to avoid any overdue items or failed validations.
  • Working Group & Governance - Establishes and oversees periodic working group among critical stakeholders to ensure successful remediation of regulatory issues with Compliance impact and maintains associated requirements for documentation (policy/standard and meeting minutes) for the program.
  • Reporting - Develops reports and provides periodic updates on the compliance regulatory landscape (e.g. issue remediation progress, upcoming/ongoing regulatory exams/target reviews, ad hoc/recurring regulatory requests). Conveys the necessary actions to fulfill regulatory requirements and communicates changes amongst work groups.
  • Compliance Expertise - Maintains expertise and stays updated about current or changing laws, regulations, requirements, policies, and procedures that affect assigned area of the Bank. Serves as a resource to management and business unit leaders on compliance-related matters. Interprets new or existing laws, rules and regulations which are complex and multi-layered.

Qualifications

  • Bachelor's Degree and 8 years of experience in Compliance, Legal, Audit, Banking or other related experience OR High School Diploma or GED and 12 years of experience in Compliance, Legal, Audit, Banking or other related experience

Preferred Qualifications

  • Certified Regulatory Compliance Manager ("CRCM"); or Project Management Professional (PMP)
  • Strong Program/Project Management experience
  • Strong working knowledge of Word, Excel, PowerPoint, Microsoft Teams, and SharePoint
  • Familiarity with Archer / Workiva tools and workflows

This job posting is expected to remain active for 5 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

The base pay for this position is generally between $118,000 and $175,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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