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Insurance Specialist - Home Health Care - Days - 40 Hours

Henry Ford Health System
United States, Michigan, Detroit
Jul 11, 2025

GENERAL SUMMARY:

Under general supervision, the Insurance Specialist identifies and determines in accordance with established policies and procedures:



  • The accuracy and completeness of financial, insurance and/or demographic information for patients receiving care HFHS.
  • Accountable and responsible for all pre-admissions, admissions, and specified scheduled outpatient services rendered at HFHS.
  • Investigates and reviews the accuracy and completeness of insurance information upon pre-admission and/or admission to ensure account is secure prior to discharge.
  • Obtains benefit, co-pay, deductible, and co-insurance information.
  • Verifies insurance eligibility and benefit information and confirms that all insurance requirements are met, including but not limited to referrals and authorizations.
  • Resolves problem accounts to determine primary insurance and/or COB information.


EDUCATION REQUIRED:



  • High school diploma or GED equivalent is required.


EXPERIENCE REQUIRED:



  • Two (2) years of experience related to healthcare insurance eligibility, insurance verification or insurance billing in a hospital/medical office setting.
  • Knowledge of various insurance coverage, COB rules of priority and processing procedures.
  • Insurance payor systems experience required.
  • EPIC training/experience preferred.
  • ICD-10 medical terminology experience preferred.
  • Ability to adjust to new technologies as introduced.
  • Strong computer skills and working knowledge of Microsoft Office products.
  • Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions.

Additional Information


  • Organization: Community Care Services
  • Department: HHC Billing
  • Shift: Day Job
  • Union Code: Not Applicable

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