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Program Director, Mobile Crisis Intervention-Leominster, 37.5 Hours, Days

UMass Memorial Health
United States, Massachusetts, Leominster
Jun 12, 2025
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Exempt

Schedule Details:

Monday through Friday

Scheduled Hours:

9a-5p

Shift:

1 - Day Shift, 7.5 Hours (United States of America)

Hours:

37.5

Cost Center:

71000 - 0822 Emergency Services N/C

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Joining UMass Memorial Health - Community Healthlink (CHL) makes you part of a team doing work that is often life changing for those we serve. We provide high-quality behavioral health care services to individuals, couples, and families that is fulfilling both professionally and personally. CHL has been a leader in central and north Worcester County for over four decades in providing care to those facing mental illness, homelessness and substance use and recovery.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Oversees daily operation of the Mobile Crisis Intervention (MCI) program consistent with administrative, programmatic, and clinical policies of Community Healthlink and applicable external funding sources and regulatory bodies.

I. Major Responsibilities:

1. Ensures all clinical services are in compliance with agency policies and procedures.

2. Manages the staff.

3. Responsible for interviewing and hiring new staff and completing all required documentation.

4. Ensures all new staff complete program orientation and training as required by CHL and a Commission on applicable Accreditation of Rehabilitation Facilities (CARF) applicable grant requirements.

5. Sets staffing patterns, approves staff time, attendance and leave time. Responsible for ongoing employee performance review complete annual performance evaluation of staff.

6. Provides and documents clinical supervision to assigned Clinical staff and Crisis Support in accordance with CHL and CARF (Commission on the Accreditation of Rehabilitation Facilities) requirements.

II. Position Qualifications:

License/Certification/Education:

Required:

1. Master's Degree in Social Work, Mental Health Counseling or related human services field

Independently licensed as an LICSW, LMHC or PsyD

2. Driving is not a requirement.

Preferred:

Experience/Skills:

Required:

1. 5 years clinical experience and at least 1 year of supervisory experience

2. Strong organizational and interpersonal skills

Preferred:

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary. Position requires work indoors in a normal office environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

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