Application System Analyst II

The Opportunity

The Curriculum and Scheduling team is integral to the Office of the University Registrar (OUR) and supports the mission of the office to create, maintain, and protect the academic records of current and former students. Led by the Associate University Registrar for Curriculum and Scheduling, the team is responsible for course and class data analysis, system maintenance, classroom and exam scheduling, creation of the University Catalog and Schedule of Classes, as well as providing data for curriculum and scheduling analysis and reports to support University initiatives. The team works closely with OUR colleagues, the Office of Enrollment Compliance and Design, and with college and department contacts across campus to ensure compliance with university, state and federal policies related to catalog, course/class data and student records.

The Curriculum and Scheduling team is seeking two (2) Application System Analysts. The primary responsibilities of the Application System Analysts on the Curriculum & Scheduling Team include, but are not limited to:

• Providing stewardship for student academic records and ensuring the accuracy and integrity of data.
• Supporting the academic class scheduling business cycle and related functions and applications.
• Assisting with the publication of the annual academic catalog, working closely with colleges and departments across the Ithaca campus as well as with eCornell, Cornell Tech, and Weill Cornell Medicine.
• Supporting curriculum management systems and workflow related to course and program proposals and edits.
• Assisting with the maintenance of academic program inventory documentation and reconciliation, including but not limited to the student information system, university catalog and veterans' benefits systems.
• Providing effective communication and outreach to stakeholders; promoting the use of university-wide systems for common functions to improve data quality and security, eliminate duplicative systems, and gain efficiencies.
• Developing and delivering trainings and training materials for relevant systems and applications; documenting business processes and best practices to assist stakeholders, end users, and staff.
• Participating in and helping to coordinate testing for implementation of new systems, system updates and system integrations.
• Providing data analysis and ad-hoc reporting; working with various groups to define data needs and create reports.
• Assisting with business analysis related to Curriculum and Scheduling Team functions and systems; providing recommendations and insights to support continuous improvement.
• Maintaining a culture of professionalism and exceptional customer service.

About the Department

The Office of the University Registrar (OUR) acts as the primary steward of academic and student information. To facilitate teaching and learning, OUR implements and monitors academic and administrative policies in coordination with academic units, departments, colleges, and schools across the institution. OUR strives for continuous improvement in the constant renewal of student information systems, by adapting operations to changing academic needs, in responding to federal, state, and institutional policies, and in evaluating administrative processes for enhancements and efficiencies.

What We Need

For full consideration, applicants must include both a resume and cover letter with their application.

• Bachelor's degree with at least 2 years relevant experience or equivalent combination.
• Experience supporting and maintaining academic systems, including testing, troubleshooting, and communication related to implementations, updates or enhancements.
• Experience using student information systems or related applications such as PeopleSoft Campus Solutions Student Records, CourseLeaf Curriculum Lifecycle Management solutions, academic scheduling software, or similar.
• Demonstrated understanding of curriculum design, requirements, approval, and workflow in a higher education setting.
• Experience in academic scheduling, maintenance of academic records, and higher education registrar responsibilities.
• Experience with data analysis and producing reports or data sets.
• Experience gathering, analyzing, documenting, and modifying business requirements, and providing business analysis.
• Exceptionally strong reasoning, analytical and communication skills.
• Ability to analyze and solve complex problems.
• Serve as a resource to a variety of systems and projects.
• Strong work ethic and exceptional attention to detail and accuracy.
• Demonstrated organizational skills with the ability to simultaneously manage multiple projects in a fast-paced environment.
• Willingness and ability to learn and quickly adapt to new technologies, business processes, and procedures.
• Ability to interact professionally with a diverse population and all levels of personnel and demonstrate tact and diplomacy when dealing with difficult issues and/or conflicting perspectives.
• Ability to work independently and as part of a team both remotely and in person.
• Demonstrated professional judgment; ability to maintain a high degree of confidentiality.
• Understanding of FERPA and other policies related to student records and ability to interpret and apply policy to daily work.
• Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.

If you have all those things, great! We have a few more things that we would prefer you to have, but it's ok if you don't.

• Two to four years of experience in a student services office in higher education (e.g. Registrar, Bursar, Financial Aid, Grad School, College, Department, etc.) with an in-depth understanding of the systems that support student records administration and academic scheduling strongly preferred.
• Experience using or supporting CourseLeaf Curriculum Lifecycle Management modules, particularly CAT, CLSS and/or CIM modules.
• Proficiency with relational data structures and ability to produce data sets, reports and data analysis to support office, college and university needs.
• Experience with creating web content, documentation, instructional videos, electronic forms and other support materials related to academic records business processes and/or curriculum lifecycle management tools.

Rewards and Benefits

• This position is based in Ithaca, New York, however, the successful applicant may perform this role remotely anywhere within the United States. Employees who work remotely may receive multiple W-2 Forms depending on their work location. The New York Convenience of employer guidelines require New York State individual tax reporting and withholding for this position. Additional individual state income tax filings may also be required if working temporarily outside of New York State.
• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability.
• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits | Working at Cornell.
• Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off | Working at Cornell
• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits | Working at Cornell
• Follow this link to learn more about the Total Rewards of Working at Cornell: Total Rewards | Working at Cornell.

Visa sponsorship is not available for this position.

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