Office / Sales Administrator

Office / Sales Administrator

We are seeking a highly organized and proactive Office / Sales Administrator to support the day-to-day administrative operations of our office and assist the sales team.

Key Responsibilities:

Office Administration:

• Manage general office duties, including answering phones, handling mail, and addressing customer questions regarding products and order status
• Maintain filing systems (digital and physical) for company documents and correspondence.
• Perform basic math functions to calculate order and shipping costs
• Liaise with vendors, customers, and internal departments as needed.

• Support the sales team with administrative tasks, including preparing quotes, invoices, and sales reports.
• Manage and update database with customer information, sales activity, and follow-ups.
• Handle customer inquiries via phone and email, providing timely and accurate information.
• Process sales orders, monitor delivery schedules, and follow up on outstanding orders or issues.

Qualifications & Skills:

• Proven experience in an administrative or sales support role (Recent Grads Welcomed)
• Strong organizational and multitasking skills.
• Accurate data entry and basic mathematical skills.
• Excellent written and verbal communication abilities.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• CRM system experience is a plus (e.g., Salesforce, HubSpot).
• Ability to work independently and as part of a team.
• Customer-focused attitude with a proactive problem-solving approach.