ASSISTANT DINING MANAGER #00095582

Dining Services

Ready to Make an Impact?

If you're seeking a rewarding role that blends operational management, customer service, and cross-functional collaboration, consider joining the S&T Dining team. Your contributions will help shape a positive, high-quality dining experience for the entire Missouri S&T community.

Apply today to become part of something meaningful.

Are you a proactive, detail-oriented professional with a passion for service excellence? Missouri University of Science and Technology invites applications for the role of Dining Operations Coordinator, a key position supporting daily campus food service operations in close partnership with our contracted dining services vendor.

This is an exciting opportunity for an individual who thrives in a dynamic, fast-paced environment and is eager to make a meaningful impact through exceptional customer service, operational leadership, and administrative support.

Why Join Missouri S&T?

At Missouri S&T, we recognize that seamless operations rely on skilled professionals who manage the details behind the scenes. As the Dining Operations Coordinator, you will play a vital role in ensuring efficient dining experiences for our campus community. You will work closely with the vendor's General Manager to navigate challenges related to staffing, production, and facilities, keeping operations running smoothly and maintaining high-quality service standards. Your efforts will be visible, appreciated, and impactful.

This position serves as a key liaison between the university and the vendor, with a focus on student staffing, operational coordination, and upholding a culture of safety, service, and accountability. You will also help ensure budget alignment and serve as a critical operational resource across campus dining services.

Key Responsibilities:

Operational and Financial Oversight

• Assist in the daily oversight of residential dining, retail locations, catering services, and canteen stores in collaboration with the vendor GM
• Support the development and management of operational plans, labor allocation, and annual budgets
• Track and reconcile student employee labor costs and monitor key performance indicators using customer feedback and financial reports

Human Resources and Training (Student Employee Focus)

• Recruit, train, schedule, and supervise all student employees working within campus dining
• Ensure timekeeping records align with scheduling; assist with payroll and budget compliance
• Maintain and monitor student labor budgets in coordination with the campus financial controller

Quality Assurance and Vendor Coordination

• Partner with the vendor to uphold standards in food safety, product quality, sanitation, and service in accordance with HACCP and OSHA guidelines
• Support inventory management and facilitate maintenance work orders through the university's facilities system
• Address and investigate service complaints and implement corrective actions as necessary

Program Development and Campus Engagement

• Collaborate with university stakeholders and the vendor on marketing initiatives, campus dining events, and culinary programming
• Serve as a communication bridge between the university, dining vendor, and campus community including students, families, faculty, and staff
• Ensure open, transparent, and proactive communication to foster positive dining experiences and student satisfaction

A Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary

• Experience in a university or higher education dining environment
• Familiarity with scheduling tools, payroll systems, and budget tracking
• Understanding of facilities operations and work order platforms

The anticipated hiring range for this position has been established as $52,223-$55,000 annually.

Salary is determined by a variety of factors, including but not limited to, the individual's particular combination of education, skills, and experience, as well as organizational requirements.

Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.

Grade: GGS 9E
University Title: ASSISTANT MANAGER HOSPITALITY SERVICES
To review the University of Missouri's Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Applications will be accepted until this position is filled.

Visa Sponsorship Information:
Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 573-341-7734.