Network Operations Engineer

Genesis10
life insurance, 401(k)
United States, Arkansas, Little Rock
Jun 10, 2025
Genesis10 is seeking a Network Operations Engineer for a 6-month hybrid contract position with a leading client in Little Rock, AR. W2 rate: $50-60/hour Job Description: The NOC Network Engineer is considered a SME within the Network Operations Center (NOC) team and is responsible for providing overall operational support to the company's data, voice, and transport network, which consists of various network elements from multiple vendors. The NOC Network Engineer should have significant operation knowledge, experience, and exposure in data, voice, and transport technologies, and will be considered the highest escalation point within the NOC. Success in this role is highly reliant on the ability to adapt to rapidly changing environments and networks, learn new technologies and processes quickly, and the ability to work both independently and in a team environment. Job Duties: Manages and maintains network systems including server applications, routers, switches, firewalls, storage devices, and other network equipment; Configure and manage Palo Alto Firewalls to ensure robust network security; Provides deep network analysis concerning usage trends, recurring events, as well as outage and incident patterns; Designs, implements and manages policy and procedure concerning network surveillance system interaction; Serves to administrate and manage network surveillance platforms; Provides escalation for network-level troubleshooting activities as well as customer-level troubleshooting activities; Serves as point of escalation support for data, voice, and transport network infrastructure; Interacts with Engineering, Field Operations, TAC, and on occasion end-customers. Performs operational acceptance of new network elements; Participates in a team environment, providing valuable input as well as providing technical leadership to the team; Functions in an on-call capacity to support Network Analysts as needed; Travels to customer sites, project areas, business related events, and other Ritter Communications locations as required; Performs other duties as assigned. Requirements: Bachelor's Degree in Engineering, Computer Science, or a similar technical field and 3+ years of relevant work experience; or equivalent combination of education and experience preferred. Cisco CCNA, CCNP, Nokia NRS I/II, or similar certifications preferred. Palo Alto certifications with PCCSA, PCNSA, PCNSE preferred. Knowledge of telecommunications products and services; Solid understanding of Palo Alto Firewall administration and configuration; Solid understanding of Service Provider transport networks; Solid understanding of the OSI layer and LAN/WAN protocols and technologies such as Ethernet, TCP/IP, VLANs, Routing, Switching, NAT, ACL, etc.; Operational knowledge and awareness of data, voice, and transport network product and technologies including Cisco, Ciena, Nokia, Calix, Alcatel, and Metaswitch; High level proficiency of common networking tools and troubleshooting methodologies such as Telnet, SSH, ping, traceroute, and Wireshark; Skill in scripting and front/back-end development; Skill in commonly used software such as Visio, Excel, Word, and Power Point; Skill in oral and written communication; Skill in reading and interpreting technical documents and information; Ability to multi-task and effectively manage multiple high-impact projects; Ability to be detail oriented while keeping the bigger picture in mind; Ability to work well individually and in a team environment Ability to travel for business requirements; must possess a valid Driver's License with a satisfactory driving record. Genesis10 - Contract & Perm/Direct Hire Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can discuss the unique benefits offered for that particular client. Benefits of Working with Genesis10: * Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. * The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. * Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) * Behavioral Health Platform * Medical, Dental, Vision * Health Savings Account * Voluntary Hospital Indemnity (Critical Illness & Accident) * Voluntary Term Life Insurance * 401K * Sick Pay (for applicable states/municipalities) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., a Best Company for Work-Life Balance, a Best Company for Career Growth, Diversity, and Leadership, among other things. To learn more and view all our available career opportunities, please visit our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.