Receptionist

TEKsystems
$18.00 - $19.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Iowa, Johnston
Jun 10, 2025
Description Answers all incoming calls and text messages in a timely and professional manner demonstrating appropriate customer service. Directs incoming calls appropriately while maintaining confidentiality, taking messages and relaying them in a timely manner. Provides excellent customer service to internal and external customers; resolves any customer requests in a timely and accurate manner; escalates complaints accordingly. Coordinate patient information inquiries: Update demographic information, investigate delivery dates, troubleshoot product issues, other as applicable. Make monthly refill communication calls to patients prior to their order date. Manage all inbound and outbound text messaging requests and mail follow up correspondence to customers we are unable to get ahold of. Provide office support functions including organizing, copying/scanning and filing of patient documents. Handles incoming/outgoing mail and shipments from office. Balancing and coordinating a workload for multiple projects while meeting deadlines. Maintains clean, comfortable, inviting atmosphere of reception area, promoting positive image. Performs other work-related duties as assigned. Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals. Pay and Benefits The pay range for this position is $18.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Johnston,IA. Application Deadline This position is anticipated to close on Jun 23, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.