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Computer Systems Analyst

Synergy
vision insurance, sick time, tuition reimbursement, 401(k)
United States, North Carolina, Elizabeth City
Jun 06, 2025
Description

NOTE: This role is contingent on the contract being awarded.

Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Synergy's core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code solutions, Emerging Technologies, Data analytics and Visualization, Information Assurance, and Business Process Re-Engineering.

Synergy offers its employees a generous portfolio of core and voluntary benefits including group medical, dental, and vision insurance, HSA, FSA, 401(k) with immediately vested company match, PTO/Sick Leave, 11 paid federal holidays, company paid life, short-term and long-term disability insurance, tuition and training reimbursement, fitness/wellness reimbursement, a referral bonus program, and life management programs.

At Synergy, you'll be challenged and given the opportunity to grow in your career path. In fact, growth is such a big deal to us that you will have dedicated career coaches available for every employee, company-funded certification opportunities, education reimbursement, and a general open-door policy so that you have support when you need it. Our team is eager to learn, fast-paced, and quality-driven-if that sounds like you, Synergy has a position for you!

NOTE: This role is contingent on the contract being awarded.
Position Summary:
Synergy is seeking aComputer Systems Analystto support the United States Coast Guard (USCG) at the Aviation Logistics Center (ALC)-Information Systems Division (ISD). The Computer Systems Analyst will play a key role in analyzing, designing, testing, and improving enterprise IT systems supporting logistics, finance, and operations across a mission-critical DevSecOps environment. The candidate must demonstrate hands-on experience with system lifecycle methodologies, data modeling, integration, and business process improvement.
This position supports the execution of Agile development, system modernization efforts, and compliance with federal IT and cybersecurity frameworks.
Primary Responsibilities:
  • Participate in the full system development life cycle (SDLC), including requirements gathering, design, system modeling, documentation, testing, implementation, and support.
  • Analyze user requirements, business processes, and existing system capabilities to propose enhancements and new technical solutions.
  • Perform systems modeling, interface design, and data integration analysis across enterprise platforms and applications.
  • Develop and maintain documentation, including user manuals, system architecture, SOPs, data dictionaries, test plans, and training materials.
  • Support Agile backlog refinement, sprint planning, and requirements traceability using Jira, Confluence, and Bitbucket.
  • Design and execute integration, regression, and validation testing for new and existing system components.
  • Evaluate and recommend Commercial Off-the-Shelf (COTS) or Government Off-the-Shelf (GOTS) software tools as part of modernization planning.
  • Conduct configuration management, version control, and quality assurance in coordination with development and IA teams.
  • Provide troubleshooting, helpdesk escalation support, and technical liaison services to ensure system functionality and end-user satisfaction.
  • Contribute to the development and maintenance of ATO documentation, cybersecurity compliance, and system accreditation artifacts.
  • Research and assess emerging technologies to support innovation and digital transformation efforts within the ALC-ISD environment.
  • Participate in Change Request reviews, stakeholder meetings, and configuration control boards (CCBs).
  • All other duties as assigned by management.
Skills/Qualifications:
  • Strong understanding of system design, data modeling, integration testing, and software/system lifecycle processes.
  • Hands-on experience with enterprise data platforms and reporting tools (e.g., SAS DI Studio, Cognos, SQL, Ingres, Oracle).
  • Familiarity with Agile development and DevSecOps principles, and experience using collaborative tools like Jira and Confluence.
  • Excellent analytical, communication, and documentation skills.
  • Ability to interpret technical requirements and translate them into actionable system specifications and development tasks.
  • Knowledge of federal cybersecurity, system accreditation, and IT compliance requirements is a plus.
Education/Experience Requirements:
  • Bachelor's degree or equivalent in Electrical Engineering, Mechanical Engineering, Computer Science, Management Information Systems, Systems Engineering, or Electrical Engineering Technology.
  • Minimum of five (5) years of related experience in designing, writing, and testing computer programs or database development.
  • Experienced in principles, practices, or procedures used in phases of life cycle applications and systems development, engineering, programming, or analysis
  • Demonstrated experience working in support of federal government enterprise applications preferred.
Clearance:
  • U.S. citizenship required
  • Must have or be eligible to obtain a Position of Public Trust or DoD Secret Clearance.
Certification Requirement
  • CompTIA Security+
  • Additional certifications (Network+, AWS Certified Cloud Practitioner, Microsoft Azure Fundamentals, ITIL Foundation, or similar certifications) are a plus.
Work Location:
  • Elizabeth City, NC - On-Site

Compensation for roles at Synergy varies depending on a wide variety of factors including but not limited to the requirements of the role; education and certifications; knowledge, training, skills and abilities; level of experience; geographic location; and alignment with market data, law, and other business and organizational needs. As required by local law, the posted pay range represents the lowest to the highest pay that Synergy believes in good faith it might pay for this particular job, depending on the circumstances. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

Essential Job Function Physical Requirements:The physical requirements of this position are critical in evaluating the qualifications and abilities of an applicant or employee. The physical efforts needed to perform the essential duties of this job 90% of the time are repetitive motions, grasping, holding, and finger dexterity of the hands, reading, writing, eye-hand coordination, color distinction, and full visual abilities, hearing, talking, sitting, and use of IT equipment, phones, and office machines.

To a reduced degree, <30% of the time, candidates may have to stand, walk, lift 0-30 pounds, push or pull objects, climb stairs, bend, squat, reach, drive a car, or work overtime.

Synergy is an equal opportunity employer, and does not discriminate against applicants for employment or its employees on the basis of age, race (including hair texture/style), creed, color, religion, religious creed, ancestry, national origin, ethnic origin, sexual orientation, gender identity or expression, military or veteran status, sex, medical condition, pregnancy (childbirth, breastfeeding, and related medical conditions), physical or mental disability, personal appearance, organ donation and hair length associated with race, genetic information or characteristics, family responsibilities, familial status, marital status, citizenship or immigration status, status as a victim of domestic violence, a sexual offense, or stalking, political affiliation, arrest records and criminal convictions, credit information, matriculation, homeless status, or any other characteristic protected by federal, state and local law. Discrimination or harassment based upon these protected categories is expressly prohibited. This policy applies to all aspects of employment, including job selection, assignment, promotion, compensation, benefits, training, discipline and termination.

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