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Control Room Operator - Unarmed Security

First Coast Security Services
medical insurance, dental insurance, life insurance, vision insurance, paid time off, sick time, short term disability, long term disability, 401(k), 403(b), retirement plan
United States, Oregon, Hermiston
115 West Hermiston Avenue (Show on map)
Jun 05, 2025

Job Skills / Requirements

Job Description and Responsibilities

  • Secures premises in control room and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
  • Prevents losses and damage by reporting irregularities, informing/enforcing violators of policy and procedures, and looking out for trespassers.
  • Crowd control for emergencies, such as medical/fire/disasters
  • Access Control
  • Completes reports by recording observations, information, occurrences, and surveillance activities, interviewing witnesses
  • Work as a member of control room operator team
  • Monitor property's entrance/exits
  • Authorize entrance of people and vehicles
  • Secure all exits, doors and windows
  • Monitor surveillance cameras
  • Respond to alarms/emergencies/suspicious activities in a timely manner
  • Monitors and operates facility computers systems regularly, as assigned
  • Display exceptional customer service and communication skills
  • Have intermediate computer skills to operate innovative, wireless technology at client specific sites
  • Ability to handle crisis situations at the client site, calmly and efficiently
  • Answer phones and greets guests and employees
  • Handle security issues or emergency situations appropriately. Contact Emergency Services, such as EMT, Fire Dept., etc.
  • Initiate notification and escalation procedures
  • Document significant incidents
  • Perform primary analysis on operational procedures
  • Aid customers, employees, and visitors in a courteous and professional manner

Education and Work Experience

  • Must be able to obtain an Oregon Unarmed Professional Security License
  • Must be able to obtain an ASHI Adult First Aid/CPR/AED certification
  • Must be able to pass a drug screening, driving record check and background check
  • Must be A US citizen
  • Must be over 18 years old
  • Must have a high school diploma or GED

Compensation/Benefits

  • Weekly Pay
  • Certification Sponsorship
  • Dental Insurance
  • Health Insurance
  • Flexible Schedule
  • Life Insurance
  • Vision Insurance
  • Paid Time Off
  • Referral Program
  • 401K Retirement Plan
  • Competitive Pay


Education Requirements (All)

High School Diploma or GED

Bachelors Degree

Associates Degree



Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Short Term Disability, Long Term Disability, 401K/403b Plan, Special Incentive Plans


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