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Document Specialist (POD)

22nd Century Technologies, Inc.
$23.00 / hr
United States, Texas, Plano
Jun 05, 2025
Job Title: Document Specialist (POD)

Duration: 12+ Months

Shift Timings: 09:00 ~ 18:00
Pay Rate: $ 23.00/hourly

Role & Responsibilities:

  • Manually Upload PODs to TMS to assist carriers as needed.
  • Validate that the PODs uploaded to TMS are signed by receivers and that it is the correct document for that shipment.
  • Verify the PODs are transferring correctly from TMS to SAP.
  • Identify deliveries with Over, Short or Damaged [OSD] notations on the POD and report to CSR team.
  • Summarize issues or exceptions and remark in our TMS system.
  • In depth understanding of our process for carrier education purposes.
  • In depth understanding of logistics industry's standards and best practices.
  • Advise Team Leader of all current issues and exceptions.


Requirements/Qualifications:

  • Supply Chain Planner/Specialist or Logistics Industry prior work history is preferred.
  • Competent with Microsoft Office Suite, particularly Excel (vlookups and pivot tables).
  • Clear and concise communication skills.
  • A good attitude and ability to manage assignments independently.
  • Ability to thrive in a high volume environment while still maintaining accuracy.
  • Prioritization, able to shift focus to urgent issues while not falling behind on routine duties.
  • Able to learn new systems quickly and adapt to abrupt changes.
  • Well organized and good follow up skills.
  • Detail oriented, able to sense urgency and know when to escalate for assistance.
  • Can create and maintain professional relationships with customers and carriers.
  • High School Diploma.
  • Any Work Experience.

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