Full-Time Teller

Telhio Credit Union

paid holidays, 401(k)

United States, Ohio, Grove City

4236 Buckeye Parkway (Show on map)

Jun 05, 2025

Position:
Full-Time Teller

Location:

Grove City, OH

Job Id:
872

# of Openings:
1

Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. Telhio's mission is to be a trusted financial partner, committed to serving our community with integrity, care and commitment. Every interaction with our members is guided by these core values. We foster a culture of accountability, respect, and inclusivity-embracing diverse perspectives and actions to strengthen our organization, Board of Directors, staff, and membership.

Position Summary:

The Teller is the "face" of Telhio Credit Union; this individual represents Telhio's image during all interactions with members and potential members. Their role is to create a welcoming, friendly environment for members as soon as they enter the doors or drive-through. The teller processes a variety of personal and business financial transactions for members and inform members about other Telhio products and services from which they could benefit. We are currently seeking a Full-Time Teller. Work hours during the week are 9am-6pm Monday - Friday and rotating Saturdays 9am - 2pm (40 hours/week).

Responsibilities:

Process all member and non-member transactions accurately and efficiently (i.e. cash withdraws, deposits, loan payments)
Inform Members about products, services, and current promotions.
Cross-sell credit union products by answering inquiries; informing members of new services and product promotions; ascertaining customer needs; directing customers to lobby and partner representatives.
Refer members to Relationship Bankers and Senior Bankers for further discovery sessions Establish and maintain strong relationships with members, providing exceptional service and financial guidance.
Maintains member confidence and protects credit union operations by keeping information confidential; cautioning others regarding potential breaches.
Balance cash drawers accurately.
Complies with credit union operations and security procedures by participating in all dual control functions.
Witness and assist in audits as requested.
Performs other tasks as requested by supervisors as they relate to the bank and its functions
Perform positively in a team environment, working toward achieving branch performance goals

Qualifications:

Must have previous customer service and cash handling experience
Previous banking experience is a plus
Effective communication skills (oral and written)
Strong organizational skills to provide a high level of accuracy on all transactions
Possess team "attitude" and professionalism at all times
Strong computer/PC skills, ability to operate standard office machines needed to perform the job, such as computer terminal, calculator/adding machine, copier, and fax machine
High School graduate or G.E.D.
Telhio applicants must be able to pass a background check including: Credit, Drug Screen, Bondability, & Criminal Background

What you will earn:

Competitive pay
Opportunity to earn incentive pay
Benefits: several medical plan options, dental, free vision, free life and free disability insurance
Additional financial incentive programs for employees enrolled in our insurance
6% matching and immediately vested 401(k) plan
Generous schedule for paid holidays, vacation and personal time for a healthy work-life balance
Opportunity for personal career growth, continued education and mentorship programs
Volunteer opportunities impacting the local community

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires sitting; some reaching; frequent standing and walking; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds.

This is a Non-Collective Bargaining Unit

Telhio is an Equal Opportunity Employer

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