Associate User Experience Designer

ABOUT THE ROLE:

• The Associate Designer plays a supportive role in designing and enhancing software applications, products, websites, and digital products across the organization. The incumbent possesses foundational knowledge and experience in UX/UI design principles, practices, and frameworks. The incumbent will work collaboratively with users and key stakeholders across the organization to understand user needs, preferences, and pain points to support solutions that provide seamless and engaging UX and UI. They will be assisting in the creation of design assets, including wireframes, storyboards, personas, prototypes, and design specifications under the guidance of more experienced team members. Additionally, the incumbent will be involved in user testing and usability studies to validate design decisions. In this role, the incumbent will support the development and implementation of user-focused design solutions that align with business objectives. They will contribute to a culture of collaboration, continuous improvement, and innovation to drive consistency and design quality across applications and digital products. The Entry-Level UX/UI role will develop their communication and presentation skills to effectively convey design concepts and solutions to key stakeholders, developers, and other members of the product team. They will work under the direction of their Manager or more experienced team members to execute on design strategies that support the organization's goals and objectives and drive the delivery of high-quality digital products and services.

WHAT THE ROLE WILL DO:

• Participate in user research to learn best practices as it relates to user needs, preferences, and pain points for applicable systems and technology
• Learn about the discovery research process and gather helpful sources to support the generation of deliverables like personas and journey maps to assist the design process
• Support the UX/UI team in conversations with developers, product owners, and other stakeholders regarding the design and improvement of software applications and websites
• Draft acceptance criteria for UX/UI designs based on stakeholder needs and system capabilities
• Organize requirements in support of the creation of wireframes, mock-ups, and prototypes, and assist in creation under the guidance of experienced team members
• Consider design specifications, related tradeoffs, and other factors associated with design concepts and provide insights to the team
• Research leading practices in user testing and usability studies to help validate design decisions
• Research design patterns, style guides, and design systems to enable consistency across products and services
• Stay current with industry trends and best practices, keeping the user experience in mind
• Prepare materials for workshops with stakeholders and end users to collaboratively document user information and co-create potential future visions

This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.

This position has a hybrid work schedule with three days in the office and the option for working remotely two days.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The
Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.

Education

• Required
  
  
  
  • Bachelor's degree in design, business, computer science, psychology, anthropology, or human-computer interaction, or in lieu of a degree, at least 2 years of experience in UX/UI design
  
  

Skills and Experience

• 0-2 years of experience designing digital user interfaces and user experiences
• Familiarity with creating designs and interactive prototypes using tools (i.e., Figma, XD, Sketch)
• Good communication skills to effectively convey and receive feedback from cross-functional stakeholders
• Good attention to detail and the ability to produce quality design work
• Ability to balance creativity with practicality, and to execute plans efficiently under guidance
• Familiarity with CMS platforms and web technologies (i.e., JavaScript, AJAX, and jQuery) is a plus

Preferred

• Understanding of responsive web design concepts and mobile applications.
• Familiarity with designing based on business requirements
• Ability and initiative to learn and research new concepts, ideas, and technologies quickly.
• Ability to work in a team-oriented, collaborative environment.
• Familiarity with major development approaches like Agile and Waterfall
• Familiarity with common user research activities like interviews and usability testing.

Technical Skills

• UX/UI Design
• Collaborative Design Tools
• Accessibility
• UX Design Research
• Project Management Methodology
• Business Requirement Gathering & Documentation
• Front-End Coding Languages